How to create userdumps when the application hangs
If an Acronis products hangs in Windows, you may need to create a userdump to troubleshoot the situation.
If the product crashes, not the whole system, see Creating Process Dumps with ProcDump.
See also Creating Process Dumps with ProcDump.
In case of application crashes in Windows 2000, Windows XP or Windows Server 2003 see Creating Dr. Watson Crash Dumps