How to create a Linux System Report

Acronis Software-Defined Infrastructure 2.5

Release notes

Acronis Storage 2 changelog

This article describes how to get asamba verbose logs of Acronis services in Linux and macOS

Starting with Acronis Data Cloud 7.8, the new Physical Data Shipping is available for partners with Acronis-hosted installation, see details here. With this service, initial upload to cloud can be performed.

This article applies to:

To upgrade from Acronis Storage 2.4 to Acronis Software-Defined Infrastructure 2.5, follow this guide:

The document describes manual update for Acronis Storage v. 2.x and all the additional components to the latest available update of Acronis Storage 2.4 and how to update Acronis Software-Defined Infrastructure 2.5 to later updates.


  1. You make an entire machine backup or disks/volumes backup of a machine with Agent for Linux
  2. Backup fails with the following error:

    No volumes have been found while processing the 'All Volumes' template.


    No volumes have been found while processing the 'Fixed Volumes' template


    The SnapAPI kernel module is not loaded for the kernel currently running on the system. Install the module for this kernel version, and then retry the backup.

Will work better in 8.0 (from A.Berezin)

Machine already has been backed up several times. To check the recovery points, you go to All devices, select the machine, and click Recovery.

You click Refresh (in the upper right corner of the list) to refresh the list of recovery points. In a minute, recovery points appear, but you notice that some or all of the recovery points are now missing from the list.

You might see this message:

There are no backups of the selected devices in the known locations.


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