Linux

Backup to unmanaged vault fails if the XML file with archive metadata is corrupt

Symptoms

The following conditions are met:

Symptoms

You have RHEL/Centos/Fedora Linux machine with kernels:

  • 2.6.32-71.el6
  • 2.6.18-164.2.1
  • 2.6.18-128
  • 3.5.x-3.6.x vanilla kernel

Cause

This is an issue on the Red Hat Enterprise Linux kernel side:

Installation of Acronis Agent for Linux fails with "Segmentation Fault". To fix this issue, transfer the installation files with WinSCP or via Samba share

The Acronis Backup GUI has been tested on and proved to be fully compatible with the following Linux X window managers:

Compiling the necessary SnapApi modules for Acronis backup software for Linux

This is a known issue. Place the backup to a different location to mount it

List of operating systems Acronis Backup & Recovery 11 components support

Only older versions of Acronis products support VIA C3 processors

Acronis Backup & Recovery and Acronis True Image Home support Blu-ray Discs

Description of the Acronis Universal Restore for Linux add-on

How to install Acronis Backup & Recovery 11 Server for Linux

This article provides instruction for troubleshooting recovery and conversion to virtual machine failures in Acronis Backup (Acronis Backup & Recovery).

Follow these steps to troubleshoot the recovery and conversion to virtual machine:

This article looks at troubleshooting GUI performance issues with Acronis products.

In general, performance is constantly being optimized, so updating to the latest build is always recommended for the best performance

If there is an issue with backing up to NAS, provide access credentials

Hit CTRL-V to insert the serial license into the installation wizard

Download Linux components from Acronis website

How to collect logs of SnapAPI drivers in Linux

SNAPAPI kernel module cannot be compiled on Citrix XenServer following the standard procedure because the repositories do not provide kernel headers

This article describes peculiarities of backing up to removable devices

This article applies to:

  • Acronis Backup 11.5 (Acronis Backup & Recovery 11.5)
  • Acronis Backup & Recovery 11 Build 17437 or higher

By a removable device, we mean an RDX drive or USB flash drive. A USB hard disk drive is not considered to be a removable device unless it is recognized as such by the operating system.

Troubleshooting issues with Wake-on-LAN in Acronis Backup Advanced

This article explains the general concept of archives and backups as realized in Acronis Backup & Recovery, and how one can resume previous backups into the same archive

Description of the Wake-on-LAN technology implemented in Acronis Backup Advanced

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