This article instructs how to collect an application's memory dump file under WinPE/WinRE-based bootable media.
The dump file is required for investigating cases of application crashes and hangs.
WinPE-based bootable media
Acronis Plug-in for WinPE is a modification of Acronis Disk Director 12 that can run in the preinstallation environment. The plug-in can be added to a WinPE image using Bootable Media Builder.
With the WinPE-based media you can boot a crashed machine, or a machine without any operating system, and perform the Acronis Disk Director 12 disk management operations.
If you have Windows Automated Installation Kit (AIK) installed, Acronis Disk Director 12 will detect it, and you will be able to have the WinPE created from Acronis Bootable Media builder.
Description
Acronis Disk Director (any version and edition) is not supported on Mac computers.
This includes:
- Installing and using Acronis Disk Director on macOS (any version)
- Installing and using Acronis Disk Director on BootCamp Windows
- Installing and using Acronis Disk Director on Parallels Windows or any other virtual machine on Mac computer
- Running Acronis Disk Director from a bootable media on Mac and any virtual machine on it
You can create a rescue bootable media - a standalone version of Acronis True Image that you can use to boot a crashed machine or a machine without any operating system and restore an image of your system. Follow these instructions to create a bootable media.
Introduction
This article explains how to find out whether Acronis Bootable Media boots in UEFI or Legacy BIOS mode. Keep in mind that bootable media should boot in the same mode as your system to correctly perform restore or clone operation.
The mode your system boots in is shown during the initial machine boot:
In Windows 8 and 10, you can also check the boot mode using System Information:
Acronis Cyber Protect Home Office and Acronis True Image has been tested and is guaranteed to work with just one virtual machine format: Parallels Desktop 14. It is supported by Mac version of Acronis True Image 2019 and later.
Backup and recovery of Parallels Desktop 14 virtual machines
One of the unique features of Acronis Cyber Protect Home Office and Acronis True Image 2019/2020/2021 for Mac is its unrivaled support of Parallels Desktop 14 virtual machines backup, as part of disk backup on a Mac host:
Introduction
This article instructs how to use Acronis Cyber Protect Home Office (formerly Acronis True Image) to recover Windows from a boot failure.
Use the present article only if the system is damaged to a state when you can't get to the Desktop screen and launch Acronis Cyber Protect Home Office normally. If you are able to access the program within running Windows, please follow instructions from that article instead.
Introduction
You can create a Linux-based or WinPE-based media using Bootable Media builder in the product: see Acronis Cyber Backup 12.5: how to create a bootable media
Make sure to specify a license key during bootable media creation, otherwise backup will not be available.
It is not possible to back up a macOS system using Bootable media.
Solution