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Acronis True Image 2018: Licensing and Upgrade FAQ

How to upgrade to Acronis True Image 2018

Acronis True Image 2018 FAQ

Acronis Active Protection: Frequently Asked Questions

Acronis True Image 2018 on Mac: FAQ

Acronis Revive 2017 FAQ

Acronis Ransomware Protection FAQ

Licensing, Requirements, Features & More

Installing Acronis True Image and Acronis Disk Director on the same computer

Acronis True Image 2018: OneDrive folders are excluded by default

Acronis True Image does not support Storage Spaces

Acronis True Image 2018: retention rules in Nonstop backup to Cloud

Acronis True Image: Windows Insider Program (beta) builds support

Acronis True Image 2018: Windows services and processes

Third-party software used in Acronis True Image 2018

macOS High Sierra support in Acronis True Image

Difference between Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced and Acronis True Image 2018

Acronis True Image 2018: comparison of feature set in Windows and MacOS

Acronis True Image 2018: logs location of mobile backup to NAS

How to upgrade to Acronis True Image 2018

Acronis True Image 2018 licensing

Acronis True Image 2018: data size in statistics bar

Acronis True Image 2018: how Simple bootable media creation mode works

Third-party software used in Acronis Revive 2017

Acronis True Image: Community Tools

How to check whether your license is perpetual or subscription

Acronis True Image 2018 and 2017: archiving exclusions

Acronis products: using USB sticks with more than 32GB capacity

Acronis True Image: installation fails with "Some Acronis products must be uninstalled first"

Acronis Disk Director 12: Supported Storage Devices

Acronis Software: Acronis bootable media does not support NVM Express

Acronis True Image: compatibility with BitLocker

Windows 10 support in Acronis products

Acronis True Image on Mac: supported Parallels Desktop versions

Acronis True Image: Cleanup Utility

Multi-Product Bootable Media in Acronis Home Products

Acronis True Image on Mac: Boot Camp support

Acronis Disk Director 12: Upgrade Policy

Third Party Software Used in Acronis Disk Director 12

Acronis Disk Director 12: Key Features

Acronis Disk Director 12: New Features and Enhancements

Acronis Disk Director 12: Hardware Requirements

Acronis Disk Director 12: Supported File Systems

Acronis Disk Director 12: Supported Operating Systems

Hybrid drives are not supported in Acronis bootable environment

Acronis backup software: Windows mapped network drives are not supported

Acronis Backup Software: 32-Bit UEFI Devices Support Limitation

Acronis Software: exclude program folders and executables from antivirus and other security programs

Windows 8 support in Acronis products

Available languages of Acronis products

Acronis Software: Advanced Format Drives Support

AHCI Interface Support in Acronis Products

USB 3.0 support in Acronis products

Acronis Cloud Storage: list of supported countries

Windows Home Server support in Acronis products

Acronis Disk Director Editions

List of support options for Acronis products

EFI-based operating systems support in Acronis products

How-tos

How to download Acronis bootable media ISO

Acronis True Image 2018: how to restore to dissimilar hardware

Acronis True Image 2018: how to create bootable media

Acronis True Image 2018: how to restore your computer with WinPE-based or WinRE-based media

Acronis True Image 2018: how to install Acronis application for mobile backup to a NAS

Acronis Disk Director 12: Download Bootable Media

How to turn off the automatic renewal of a subscription

Acronis True Image 2018: how to restore files from a backup (Windows)

Acronis True Image 2018: how to disable Active Protection in Windows

Acronis Disk Director 12: Disk Cloning

Acronis True Image 2018: how to back up entire computer

Acronis True Image 2018: how to back up files or disks

Acronis True Image 2018 and 2017: Collecting System Report

Acronis Disk Director 12: Creating WinPE-Based Acronis Bootable Media

Acronis True Image 2018: repair, update and clean installations on Windows

Acronis True Image 2018: how to update to the latest build (Windows)

Acronis Disk Director 12: Installation

Acronis True Image 2018: how to create a virtual machine with an existing virtual hard disk

Viewing Build Number in Acronis Products

Acronis True Image 2018: configuring Windows native boot from VHD/VHDX files created by "Convert to VHD" feature

Acronis Disk Director 12 Home: Updating to the Latest Build

Acronis Disk Director 12: Changing from Demo to Full Version

Acronis Home Products: Creating Multiproduct Bootable USB with grub4dos

Acronis True Image 2018: how to install

Acronis True Image 2018: how to upgrade from a standard edition to advanced or premium

Acronis True Image: how to exclude a file or folder from a backup

How to purchase Acronis products

Acronis True Image 2018: how to switch from trial to full

Acronis True Image 2018: how to purchase advanced or premium subscriptions for additional computers

Backing Up a NAS Unit

Acronis True Image 2018: how to back up your computer or mobile device to NAS

Acronis Ransomware Protection: how to pause or delete backup

Acronis True Image: adding a previously created backup to the backups list

How to Download Acronis Product in Another Language

Acronis Ransomware Protection: Reactivating Free Acronis Cloud

Acronis True Image 2018: how to enable Active Protection in Windows

Acronis Ransomware Protection: how to recover files from a backup

Acronis True Image 2018: how to start trial

Acronis True Image on Mac: Changing the Product Language

Acronis True Image 2018: how to manage subscription licenses

Acronis True Image 2018: Active Cloning

Acronis True Image: how to purchase more cloud storage

Acronis True Image 2018: how to restore APFS volumes to a new disk

Acronis True Image 2018 on Mac: how to restore from a backup which is not listed

Acronis True Image 2018: Acronis Active Protection settings

Acronis Ransomware Protection: how to upgrade to Acronis True Image

Acronis True Image 2018: how to add backup comments

Changing Keyboard Language in Acronis Bootable Media

Acronis True Image: Send Feedback

Acronis Ransomware Protection: how to create a backup

Technical Questions & Known Solutions

Acronis True Image: Backup Fails with "Cannot open a backup on an encrypted volume" or "The backup location was not found on the destination drive"

Acronis True Image: backup cannot be started, pauses, or fails with the "Plug in external drive" error

Acronis True Image: NAS Is Not Detected

Acronis True Image: Error when backing up OneDrive folder

Acronis True Image Does Not Clone Drives with Different Logical Sector Sizes

Acronis True Image: "The serial number is incorrect" error

Acronis Products: Installation Fails with "An error occurred during the installation of assembly" "Microsoft.VC80.CRT,publicKeyToken"

Acronis True Image: "The serial number is registered to another account" error

Acronis True Image 2018 builds 9207 to 10410: Offline license activation status resets to "Activation required. Days remaining: 30"

Acronis True Image 2018: "You've exceeded the maximum number of activations for this serial number"

Acronis True Image 2018: troubleshooting issues with Acronis Active Protection

Acronis Ransomware Protection: "You already have a more powerful Acronis solution installed" message during installation

Acronis True Image: installation fails with "Some Acronis products must be uninstalled first"

Acronis True Image: "Acronis Active Protection is inactive" and "Service is unavailable" messages

Acronis True Image: Files and Folders Are Not Shown When Browsing Backups in Windows Explorer

Acronis True Image: Sign In at Program Start Fails

Acronis True Image: "You have conflicting subscriptions"

Acronis True Image 2018: the message "This number corresponds to other Acronis product, not Acronis True Image 2018"

Acronis True Image: Installation Fails with "Access is denied"

Acronis products: 'Occupied space' value shows 0 or incorrect size

Acronis True Image: troubleshooting slow PC boot after Acronis True Image installation

Acronis software: *.OST-file is not backed up

Acronis True Image: credentials are not accepted at acronis-upgrade.de

Acronis True Image 2018: Active Protection blocks legitimate applications

Acronis True Image: Web Restore page is empty or error "The server is not available at the moment" occurs

Acronis True Image: Installation Fails with "Could not write value to key"

Acronis True Image 2018: Installation fails with "The system cannot find the file specified"

Acronis True Image 2018: backup cannot be started, pauses, or fails with the "Check your Internet connection" error

Acronis True Image 2018 on Mac: "Nothing to back up"

Acronis True Image: "An error occurred either during connection or on the server" when reconfiguring a Cloud backup

Acronis True Image: only 2 TB of space are available on a disk larger than 2 TB after disk cloning or backup restoration

Acronis True Image does not support Storage Spaces

Acronis True Image 2018: Active Protection toggle turns off automatically if an empty card reader is connected

Acronis True Image 2018: Backup to Acronis Cloud fails with "No internet connection"

Acronis True Image 2018 build 10410: nothing happens when clicking "Select destination"

Acronis True Image 2018: Backup activities list is empty after updating to build 10410

Acronis True Image 2018: "Fallback to work without wan optimizator" message in logs

Acronis Products: Installation Fails While Installing Over a Previously Deleted Product

Acronis Ransomware Protection: "Microsoft .NET Framework required for Acronis Ransomware Protection setup" error during installation on 32-bit Windows XP

Acronis True Image 2018: backup cannot be started, pauses, or fails with the "Ensure that folder is accessible." error

Acronis Backup and Acronis True Image Cannot Be Installed on the Same Machine

Acronis True Image: backup to Cloud fails with "Cannot open the encrypted stream" on Windows

Acronis Ransomware Protection: «Only files stored on your local disks can be added» error

Acronis True Image: Installation Fails with "The Windows Installer Service could not be accessed"

Acronis Ransomware Protection: "Wrong username or password" error

Acronis True Image on Mac: Parallels Desktop Virtual Machines Do Not Boot if Recovered as Files

Acronis True Image Mobile: error "Please check NAS network preferences, and then reopen the app" appears on application start

Acronis Disk Director 12: "SSL connection has failed" Error Appears when Checking for Update before Installation

Acronis True Image: backup to Acronis Cloud fails with "Write error", "Error occurred while writing the file" or "FES request failed"

Acronis True Image: Backup, recovery fail with error "Read error or data content is corrupted"

Troubleshooting

Acronis True Image: Cleanup Utility

Acronis True Image: NAS Is Not Detected

Acronis True Image: Installation Fails in Windows

Acronis True Image 2018 and 2017: Collecting System Report

Acronis True Image 2018: repair, update and clean installations on Windows

Acronis True Image 2018: troubleshooting issues with Acronis Active Protection

Acronis Home Products: Serial Number Is Not Accepted

Acronis Software: Troubleshooting Application Lockups

Acronis True Image 2018: license activation fails due to blocked network connection to Acronis servers

Acronis Software: Troubleshooting Scheduled Backup Issues

Acronis Software: Cloning Fails

Acronis Software: Unbootable System after Cloning Operation

Acronis True Image: "Acronis Active Protection is inactive" and "Service is unavailable" messages

Acronis True Image 2018: Active Protection logs in Windows

Acronis Software: Troubleshooting Application Crashes

Acronis Backup to Cloud access ports and hostnames

Acronis Software: Troubleshooting Windows Operating System Lockup

Acronis True Image: Validation Fails

Acronis cloud certificate location

Acronis True Image 2018: getting the detailed logs of True Image Monitor component in Windows

Acronis True Image: repairing program settings

Acronis True Image 2018: Active Protection blocks legitimate applications

Acronis True Image: troubleshooting mobile backup

Acronis Software: Troubleshooting Operating System Crashes

Acronis True Image 2018: collecting file_protector debug logs in Windows

Acronis True Image: Collecting Debug Logs

Acronis True Image: Troubleshooting Sync

Acronis Bootable Media: Troubleshooting NIC Detection

Acronis True Image 2018: partially disabling Acronis software from automatically starting with Windows

Acronis Revive 2017: how to collect diagnostic information and contact support

Acronis True Image 2016-2018: Creating an MS Installer Log

Acronis True Image 2018: Windows services and processes

Acronis True Image: Windows hangs at loading after installation (spinning circle)

Acronis True Image 2018: generating application memory dump under WinPE/WinRE media

Acronis True Image 2018: logs location of mobile backup to NAS

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