Acronis Disk Director 11 Home: Upgrade Policy

You are eligible for a free upgrade if you purchased a previous version of Acronis Disk Director in the period of 30 days prior to the release of Acronis Disk Director 11 Home.

Acronis Online Backup Subscription

Receiving Upgrade Licenses for Acronis Enterprise Products

How to receive an upgrade license for an Acronis Enterprise Product provided that you have a respective support option

Finding Your Acronis Product Serial Number

Where to find the serial number of your copy of Acronis product

Replacing Damaged Backup DVDs of Acronis Software

To replace the damaged backup DVD please send the reshipment request to Cleverbridge

Acronis Privacy Expert Product Line Discontinued

Official Policy regarding Acronis Privacy Expert product line

Checking the Shipping Status of a Backup DVD

How to check the shipping status of a physical copy of Backup CD that you have purchased along with the online download of Acronis software

Checking How Much Acronis Charged You for the Order or Obtaining a Copy of the Invoice

How to check how much you have been charged for the purchase at the Acronis Online Store

When Proceeding with the Purchase the Final Price Is Bigger Than the Price Next to the "Buy Now" Button

Why the final price after an order processing can be higher

Types of Payment Accepted at the Acronis Online Stores

Acronis Online Stores accept payments via wire transfers, credit cards and purchase orders


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