|
Start your free trial of easy, complete, safe mobile file access, sync and share for enterprises now.
|
iOS
Versions 3.5, 3.5.1, and 3.5.2 of the mobilEcho iOS app use an encrypted database to manage the files stored within the mobilEcho app's on-device storage. The information required to access this database is stored in the iOS keychain. For security reasons, mobilEcho's keychain items are not restored to the new device during the backup and restore process.
Acronis Access Advanced and Acronis Mass Transit are not directly affected by Meltdown or Spectre.
We would like to inform you that we will discontinue the support for mobile backups to NAS devices on August 31, 2021. Even though you will not be able to backup mobile data to NAS devices anymore, you will still be able to recover data from existing NAS backups until October 31, 2021.
After carefully evaluating customer interest and use, Acronis Mobile will no longer offer the ability to back up mobile devices to NAS:
There is no recycle bin feature in Acronis Cloud storage at the moment.
Symptoms
An Acronis Cyber Protect Home Office/ Acronis True Image backup that you had in Acronis Cloud storage, was deleted, and you want to restore such backup.
Examples, when such situation can happen, include:
Acronis Cyber Protect Home Office and Acronis True Image has been tested and is guaranteed to work with just one virtual machine format: Parallels Desktop 14. It is supported by Mac version of Acronis True Image 2019 and later.
Backup and recovery of Parallels Desktop 14 virtual machines
One of the unique features of Acronis Cyber Protect Home Office and Acronis True Image 2019/2020/2021 for Mac is its unrivaled support of Parallels Desktop 14 virtual machines backup, as part of disk backup on a Mac host:
Symptoms
You are facing one of these issues:
Symptoms
On your mobile device, you sign in to Acronis Cyber Files Cloud. After entering a valid username and password, the inline browser never redirects the user back to the mobile application. Instead, either the spinner icon stays indefinitely in the center of the screen, or there is a message that the application's "links are blocked".
