macOS

Summary:

Apple frequently publishes updates to Mac OS X. Occasionally these updates make changes to the web setup that can break the web interface for MassTransit. This article describes how to ensure that MassTransit functions properly after updating your Mac OS X installation.

Summary:

Periodic Event Actions are designed to trigger an action once per hour, daily, weekly or monthly. Under certain conditions it is possible for the action to trigger more than once.

Description:

If you edit and save an action that has already fired within the specified period, that action may trigger again. When you save the action, MassTransit reloads all the actions and re-initializes all of the time frames. Due to the re-initialization, MassTransit may detect that an action has not been triggered and it will trigger again.

Summary:

When an application crashes on Mac OS X a system service named "Crash Reporter" captures information to a file that can then be used to diagnose the problem.

This note details where the Crash Reporter stores these files.

Description:

The Crash Reporter saves the relevant system information in a file in one of two places depending on whether you are logged in as an administrator or not.

The two locations are:

~/Library/Logs/Crash Reporter, and

/Library/Logs/Crash Reporter

MassTransit runs and currently ships without a dongle, but for those Customers running older (5.x and later) versions of MassTransit, the option is available as well. In order to convert your dongled MassTransit server to a dongle-less version you will need to obtain a dongle config file from Group Logic.  If you are interested, please contact us at sales@grouplogic.com or http://support.grouplogic.com/request and your rep will get in touch with you to begin the process.

Summary:

Group Logic occasionally needs information about your MassTransit dongle in order to perform upgrades or sidegrades.

An application called "DisplayDongleInfo" is used to collect the information from the dongle and save it to a text file. We then ask you to send that text file to Group Logic in order to complete your upgrade/sidegrade.

Description:

To Collect Dongle Information:

From time to time you may need to repair or optimize your MassTransit databases. You can do so easily by using the MySQL Administrator that came with your MySQL installer package.

Optimizing For Windows

  • Log in to the MySQL Administrator
  • Select Catalogs
  • Select the mtdatabase schema
  • Highlight the table(s) you wish to optimize

Summary:

MassTransit 6.0 supports having a MassTransit Server use a remote machine on the local area network for its MySQL databases. This article describes how to install and set up MassTransit with MySQL databases on a remote computer.

For information on how to configure MassTransit 7 with remote MySQL databases, please refer to MassTransit Administrator page.

This message primarily means that a TCP connection was initiated on a port that MassTransit was listening on (typically port 50000). After MassTransit has opened the socket, it begins to “probe” the remote destination for authentication. Here, it is determined whether the remote side is a legitimate MassTransit contact, and further, which contact is calling. If no information is passed during this “probing period,” the connection will eventually time out and produce this error message.

Summary:

From within the MassTransit Administrator Administrator, the MassTransit Log appears to not contain any data.

Description:

In rare cases, the Log window in the MassTransit Administrator may appear to not contain any data. To repair the log function we recommend the following course of action:

Question:

Why do I get the following error? TCP/IP Secure reports : error1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request:s23_srvr.c:385: (6776)

Answer:

This error can occur if your SSL protocols are not matched up. To verify these settings first check the SSL encryption level for Incoming calls on the MassTransit Server.

    From the MassTransit Administrator -

Summary:

MassTransit servers and clients may report an inability to connect to a remote destination that is configured to use an IP address reserved for private internets (networks).

Description:

Organizations that require network connectivity internally, but do not require network layer connectivity outside of that organization may choose to use IP addresses that have been reserved for private internets. As indicated in RFC 1918, the Internet Assigned Numbers Authority (IANA) has reserved three specific blocks for such private internets. These blocks include:

When transferring files from a Mac to a MassTransit server using Firefox's built-in HTTP file transfer support (without the MassTransit Plug-in), you will be able to select two file types that cannot actually be transferred using HTTP. The affected types (.app and .pkg files) are considered "bundles" or "packages" on Mac OS X. They normally look like a single file but are essentially folders containing multiple related files.

Summary:

Yes, all MassTransit product types run natively on macOS as of version 4.2 to version 6.0.

Description:

The following describes macOS compatibility for other recent versions:

MassTransit Web Client

MassTransit Web Client versions 5.1 and later run natively on macOS.

MassTransit Servers in Compatibility Mode

Symptoms

During the installation of Acronis Backup Cloud on MacOS Sierra 10.12.1 the following warning appears:

Incompatible operating system
Agent for Mac may be incompatible with the current operating system. Agent for Mac is fully compatible with OS X 10.8 through 10.11.

Solution

You can ignore the warning, click OK to continue installation. The warning will be removed in the next update.

Existing files in the original location are not overwritten with copies from Acronis Cloud.

Symptoms

  1. You want to restore some files from a backup in Acronis Cloud.
  2. You select the files to restore and a location where to restore these files. The location is not the original location of these files, but a new one.
  3. While restoring you see this error:
    File with this name already exists.
  4. However, recovery destination folder does not contain these files.

Cause

This is a GUI issue. The issue will be fixed in future updates of Acronis True Image.

Acronis True Image supports macOS Sierra starting with Version 2017 Update 1 (build 5573). Update the product to the latest build.

If you are not sure, which build is currently installed on your machine, this article helps you find it out.

If you need assistance with installing the new build, this article provides you with step-by-step instructions.

We've had a number of questions recently about searching in Mac OS X 10.5.6.

As we explain in this knowledge base article, Apple introduced a bug in Mac OS 10.5.6 that causes it not to correctly send search requests.

Group Logic has been working with Apple and encouraging them to fix the problem in  10.5.7. We'll post an update as soon as we confirm that a fix is available.

Summary:

The latest version of the Microsoft Office 2004 for Mac Resource Kit gives mention to Acronis Files Connect (formerly ExtremeZ-IP) File Server as an alternative to Microsoft's Services for Macintosh (SFM).

Acronis Files Connect versions 10.0.4 and later have been tested for compatibility with macOS 10.12 ‘Sierra’. If you are running an earlier version of Acronis Files Connect, please install 10.0.4 or later to support Sierra client Macs.

Question:

Can Acronis Files Connect (formerly ExtremeZ-IP) replace Cyan Software's MacServerIP which has not been upgraded to support Mac OS X 10.5 Leopard and Windows 2008 Server?

Answer:

With Cyan's lack of upgrades and technical support for MacServerIP, Group Logic recognizes the need of Customers for a supported, compatible AFP server solution on the Windows platform.

We occasionally receive requests from Customers regarding the management of .DS_Store files. The primary reason for this is that by default, OS X clients do not request these files have the hidden attribute set, since on OS X the default setting is that files that begin with a . (dot) are not visible when browsing.

Question:

Is it possible to change my password from the Macintosh when using Acronis Files Connect (formerly ExtremeZ-IP) on my server? Are there any issues I should be concerned about?

 

Question:

How does Acronis Files Connect (formerly ExtremeZ-IP) use TCP/IP and Appletalk?

 

Answer:

Acronis Files Connect use of AppleTalk is limited to broadcast and service discovery functions (we also support SLP and Bonjour).

Since Apple's newer AFP protocol provides a big performance advantage over AppleTalk, Acronis Files Connect uses TCP/IP over AFP for file sharing activities. We support AFP v3.1 for Mac OS X clients and AFP v2.2 for Mac OS 9 clients.  

Summary:

File comments and metadata (i.e. color labels) are stored in separate ways on Windows, Macintosh OS 9 (and earlier) and Macintosh OS X. For this reason, comments can be lost in a cross platform environment.

Summary:

Problems binding various versions of Mac OS X clients to Active Directory are quite common. You can track down where in the binding process the plug-in fails by using the Terminal application.

Description:

Type the following commands in the Terminal from the machine that is having trouble with the ADPlugin:

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