Bootable media

Symptoms

  1. You download a Bootable media and get a registration token for it
  2. You boot a machine with the Bootable media and register the media on Management Server with the registration token
  3. Go to Recovery and select Cloud vault. No backups are shown and the following message appears:

    The selected location does not contain backed up data

Cause

Issue in the product.

Solution

This issue has been fixed in Acronis Cyber Protect 21.10.

Symptoms

  1. You try to clone a disk on a Mac with Apple silicon processor while booted from Acronis Bootable Media;
  2. Disk cloning fails with the following error:

    Unable to create partitions

This article applies only to Macs with Apple silicon processors. If you encountered this error on different hardware, the issue is not covered in this article and requires investigation

Cause

Issue in the product.