Diagnostics

Utility that allows you to manage scheduled tasks and collect reports in Acronis products

The Acronis Linux Report output can be useful to diagnose an issue when running Acronis software from bootable media

This article applies to:

  • Acronis True Image 11 Home
  • Acronis True Image Home 2009
  • Acronis Snap Deploy 3.0
  • Acronis True Image Echo

(!) For Acronis Disk Director 11 see Acronis Disk Director 11 Home: Collecting System Information.

(!) For Acronis True Image 2014 see Acronis True Image 2014: Generating System Report.

(!) For True Image 2013 by Acronis see True Image 2013 by Acronis: Generating System Report.

(!) For Acronis True Image Home 2012 see Acronis True Image Home 2012: Generating System Report.

(!) For Acronis True Image Home 2011 see Acronis True Image Home 2011: Generating System Report.

(!) For Acronis True Image Home 2010 see Acronis True Image Home 2010: Generating System Report.

(!) For Acronis Backup & Recovery 10 see Acronis Backup & Recovery 10: Generating System Report.

(!) For Acronis Backup & Recovery 11 see Acronis Backup & Recovery 11: Generating System Report.

(!) For Acronis Backup 11.5 see Acronis Backup 11.5: Generating System Report.

(!) For Acronis Backup 12.5 see Acronis Backup 12.5 and 12: how to collect system information

If there is an issue with correct installation of Acronis software, then it can be useful to send an installation log along with the request for support

Process Monitor is a special Windows Sysinternals monitoring utility. It is used to diagnose certain software and compatibility issues.

How to create Dr. Watson crash dumps

How to check if the installation file has been downloaded correctly

How to create a Linux System Report

Update Acronis Scheduler and recreate the tasks

How to create crash/hang process dumps using ProcDump

Instructions on how to troubleshoot and resolve issues with corrupt backups

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