webcp

Acronis Cyber Protect Cloud: how to migrate a large number of cPanel hosts running on CloudLinux 6.10 or 7.9 to CloudLinux 8.x

Description

  • You need to migrate a large number of cPanel hosts running on CloudLinux 6.10 or 7.9 to CloudLinux 8.x (e.g. CL8.5)
  • You would like to be able to continue using the same TIBX files and to keep using group plans/multi-machine plans applied to these hosts

Solution

Please follow the steps below to migrate:

1. Perquisites:

Acronis Cyber Infrastructure and Acronis Storage: how to change lost passwords

This article is intended for Acronis Cyber Infrastructure (ACI) / Acronis Storage (AS) administrators.

Acronis Cyber Protect Cloud: cPanel/WHM Integration plugin may return an empty slice list if multi-machine webcp protection plan is applied

Symptoms

The plugin for cPanel/WHM returns an empty list of locations in getRecoveryPoints. But when browsing the same archive in the Acronis Backup Console, using the same machine as the agent to browse from, we can see recovery points:

Usually, no errors are shown by the plugin's UI. It just shows an empty list of restore points (backup slices). cPanel just returns: "There are no backups yet."