Vulnerability assessment


  1. Vulnerability assessment scan or Patch installation fails with a generic error "Internal error" or "Activity failed"
  2. In "All Properties" of the activity, you see the error:

    Failed to parse pending updates storage JSON


Issue in the product. 


  • You have enabled Vulnerability assessment/ Patch management modules in the Protection Plan
  • Patch management or Vulnerability assessment activity fails with error 0x80072efd. Example:

"The vulnerability assessment failed because the Windows Update Agent returned an error 0x80072efd. Check your Windows Update settings and try again."


  • You have enabled Vulnerability assessment module in the Protection Plan
  • Vulnerability scan fails with "Failed to complete the vulnerability scan. Vulnerability Assessment has failed due to error in Windows Updates."