This article describes the procedure of adding a converted VMDK virtual disk to a VMware virtual machine

This article describes how to back up a virtual machine using Acronis True Image Echo and VMware Consolidated Backup

Acronis True Image Echo has the capability to convert a disk/partition image (.tib) to a virtual disk file of the type you select (.vmdk, .vhd, .hdd).

Allow the Network access for VMware Adapter on the "Network" tab

Acronis Agent for ESX/ESXi (Virtual Appliance) builds 11639 and higher is officially certified by VMware

You are either trying to back up a free VMware ESXi using Acronis Agent for ESX/ESXi or you have not added a license to your paid version of VMware ESX/ESXi

ESX Server mounts the storage using UUID. With the hard disk changed, UUID changes too. Hence, ESX fails to mount

Acronis Agent for ESX/ESXi is delivered as a virtual appliance

Acronis Backup & Recovery 10 Advanced Server Virtual Edition supports Microsoft Hyper-V and VMware ESX/ESXi on the host level

Acronis Agent for ESX/ESXi installs on VMware ESX. All virtual machines can then be managed from Acronis Management Console connected to the installed Acronis Agent for ESX/ESXi

Acronis Agent for ESX/ESXi does not support free VMware ESXi. Acronis Agent for ESX/ESXi supports VMware ESX as a component of VMware Infrastructure Foundation, VMware Infrastructure Standard, VMware Infrastructure Enterprise

List of virtual machine applications supported by the latest versions of Acronis products

This article applies to:

  • Acronis Backup (Acronis Backup & Recovery) 11.5


MassTransit is now supported in virtualized VMWare environments on Windows.


MassTransit 5.1 and later is certified to run in VMWare virtualization environments on Windows. System requirements for the virtualized environment in which MassTransit runs are unchanged.  You should not see any performance problems provided that the VM host has adequate resources to run the additional guest VM.  


Is Acronis Files Connect (formerly ExtremeZ-IP) Compatible with VMWare ESX Server?



Yes. Acronis Files Connect runs and is supported on a virtualized Windows Server image being hosted on VMWare ESX Server or ESXi.

After converting a partition backup to VMware Workstation an adding it to an ESXi host, you get the error "Unsupported and/or Invalid Disk Type”. To solve the issue, you have to follow the way to import the machine correctly in order to start it on your virtual host environment.

This article describes how to import a converted virtual machine into ESX Host

To fix the issue, install VMware Tools with the vmsync driver

After AMS service restart you get the error "The specified entry does not exist: 'ID'."


I tried converting a VMware VM to Hyper-V using the Acronis V2V Easy Converter and it failed. What might be causing this, and how do I fix it?


Please try the following troubleshooting steps:


I connect to our VMWare vCenter using the Acronis V2V Easy Converter and I am not able to see my VMs. What might be causing this, and how do I fix it?


Please note that it is highly recommended not to connect using vCenter, but to connect to ESXi hosts directly instead. This ensures stable communication and significantly decreases the conversion time as well.


I am getting an error "current license or ESXi version prohibits execution" when I try to migrate VMs from VMware to Hyper-V using Acronis V2V Easy Converter. What might be causing this, and how do I fix it?


This error is related to running an unlicensed version of ESXi and trying to migrate a VM that is already running. This is by design and due to limitations within the free ESXi API. To resolve this error please try stopping the VM before migrating or upgrade to a licensed version of the ESXi.

You are backing up several virtual machines with Acronis Agent for Hyper-V (installed on the Hyper-V host) or Acronis Agent for VMware (Windows) installed on a Windows machine connected to the ESX(i) host.

The backup plan is applied to a group of machines.

In a while, you receive an error message or an email notification about the error: "No backup items were resolved. GXT: The item provider has skipped the report of an item with key."

Starting with Acronis Backup 11.7 Update 1 HF4, vSphere 6.5 and 6.7 are suported. The 64-bit Agent for VMware (Virtual Appliance) is designed for VMware vSphere 6.5 and 6.7. It is provided as a separate .msi file, and can be imported to an ESXi host as an OVF template.