This article applies to:
- Acronis Backup 9 for VMware
virtual machine
Acronis Backup 11.5 fully supports Hyper-V generation 2 virtual machines starting with Update 6 (build 43909 or 43713 depending on the localization)
Description
In some cases you may require to disable a specific VDDK transport method to optimize backup performance in your particular environment.
To disable particular VDDK transport on Agent for VMware (Virtual Appliance):
1. Connect to Acronis Backup Appliance using WinSCP utility.
Symptoms
- You have native Hyper-V Replication set up: the VM is replicated between 2 or more Hyper-V hosts
- You back up the replica machine (VM2)
- You perform entire VM recovery from this backup into original replica machine (VM2)
- After recovery, the previously enabled Hyper-V VM replication is now replicating changes from VM1 inconsistently, since it assumes that VM2 (replica) has state different than the one it is after recovery.
Symptoms
You are trying to back up a Hyper-V virtual machine which has virtual disk with an ampersand (&) in file name, e.g. Docs&Users.vhdx. Backup fails with the following error:
Failed to get the disk information.
Symptoms
Backup of a Hyper-V virtual machine fails with the following error:
Failed to obtain associated virtual system settings
Description
Acronis Disk Director (any version and edition) is not supported on Mac computers.
This includes:
- Installing and using Acronis Disk Director on macOS (any version)
- Installing and using Acronis Disk Director on BootCamp Windows
- Installing and using Acronis Disk Director on Parallels Windows or any other virtual machine on Mac computer
- Running Acronis Disk Director from a bootable media on Mac and any virtual machine on it