This article applies to:
- Acronis Backup 9 for VMware
This article applies to:
Acronis Backup 11.5 fully supports Hyper-V generation 2 virtual machines starting with Update 6 (build 43909 or 43713 depending on the localization)
Acronis Disk Director (any version and edition) is not supported on Mac computers.
This includes:
I want to restore a virtual machine (VM) from a backup in Acronis Manager Datacenter. How do I do that?
To restore a VM from a backup, select the appropriate backup from the Archives tab and start the Restore wizard by pressing the Restore button.
Specify the decryption key if encryption was used in the backup creation.
I tried converting a VMware VM to Hyper-V using the Acronis V2V Easy Converter and it failed. What might be causing this, and how do I fix it?
Please try the following troubleshooting steps:
Backup of a Hyper-V virtual machine fails with the following error:
Failed to obtain associated virtual system settings
You are trying to back up a Hyper-V virtual machine which has virtual disk with an ampersand (&) in file name, e.g. Docs&Users.vhdx. Backup fails with the following error:
Failed to get the disk information.
Symptoms
Description
In some cases you may require to disable a specific VDDK transport method to optimize backup performance in your particular environment.
To disable particular VDDK transport on Agent for VMware (Virtual Appliance):
1. Connect to Acronis Cyber Backup Appliance using WinSCP utility.
After an update to Acronis Cyber Protect 15 Update 3 (Build 28035 or 28122) a Virtual Host license does not allow backup of both host and virtual machines.
If the license is assigned to the host, backup of virtual machines fails and VM details show "No license". If the license is assigned to VM(s), backup of host fails.
Protection plan creation may fail with an error similar to:
The protection plan cannot be used or updated for ‘<hostname>’ because the device does not have a license.
Acronis Cyber Protect Home Office and Acronis True Image has been tested and is guaranteed to work with just one virtual machine format: Parallels Desktop 14. It is supported by Mac version of Acronis True Image 2019 and later.
One of the unique features of Acronis Cyber Protect Home Office and Acronis True Image 2019/2020/2021 for Mac is its unrivaled support of Parallels Desktop 14 virtual machines backup, as part of disk backup on a Mac host:
1. Attempt to create Compute Cluster in Acronis Cyber Infrastructure cluster fails with the following error:
Some nodes did not pass hardware validation. Node "XXXX" must have hardware virtualization enabled.
E.g.: