List of Acronis Backup & Recovery Editions and a comparison table of components

Start the installation, enter the serial number and follow the wizard. The product will automatically activated and tied to your machine

Acronis Agent for ESX/ESXi does not support free VMware ESXi. Acronis Agent for ESX/ESXi supports VMware ESX as a component of VMware Infrastructure Foundation, VMware Infrastructure Standard, VMware Infrastructure Enterprise

This article applies to:

  • Acronis True Image Home 2012


  1. You attempt to install Acronis True Image Home 2012 over Acronis True Image Home 2011 or Acronis True Image Home 2010;
  2. The installation fails.


Depending on the system configuration, there could be several causes.


As a workaround, do the following:

Start the product and click "Acronis Store"

Table of operating systems supported by older Acronis products

If you would like to install a demo version of Acronis Disk Director 11 Home, please proceed as described in Acronis Disk Director 11 Advanced: Installation of a Demo Version.

Installation of Acronis Disk Director 11 Advanced does not require a reboot.

Remote installation of Acronis Disk Director 11 Agent via Acronis Management Console is not possible.

After Upgrade from Previous Version the Backup Fails with "Message: There is no activated subscription for account ''.'".

Click the question mark at the top right and select "Upgrade to full version"


Acronis True Image 2014 Premium is an ultimate version of Acronis True Image 2014

We recommend keeping your Acronis True Image up to date. Having a full or an upgrade license of Acronis True Image 2016 you are eligible to download and install any new build (an update) of Acronis True Image 2016 for free. You are eligible to download and install any new build of Acronis True Image Cloud as long as your subscription is valid.

Downloading the update

What a bootable media of an Acronis backup software is and what features it offers


Acronis Files Connect (formerly ExtremeZ-IP) latest release information


The latest version of Acronis Files Connect as well as the manuals and Release History can be obtained from:

Acronis Files Connect Latest Releases

MS SQL Server 2005/2008/2008R2/2012/2014 are supported

How to manually select components for Acronis Backup & Recovery 11.5/11 Advanced installation and install the program locally

Versions 1.5, 5.0, 5.1, 5.5, 5.6, 8.0, 8.1 are supported

This article describes why it is important to download the latest build of an Acronis product even if you have a boxed version

Acronis Customer Central provides support for the current and immediate previous versions of Acronis products through Acronis Knowledge Base, Acronis Support Forum, E-MailLive Chat or Phone. Please see Customer Service & Support. Support for trial version is provided for the current version of the product only.

Change the web site country / language from the menu on the top.

This article describes where to download and how to install an update.

Most current Acronis products (Acronis True Image and Acronis Backup) use multilingual installation files that allow to choose product language during installation. Instructions below apply to products that use separate installation file for each language.

Usually the same product build is available in several languages. After registering the serial number for your product, you can download installation file in different languages:

To get an installation serial number of a boxed product, you need first to activate it at the Acronis web site