Back up and restore directly from your vSphere client

Deploying the Agent for ESX(i) if it hasn't been deployed automatically during vCenter Server integration

Automatic and manual distribution of virtual machines among Agents

This article describes, how to install the Agent for ESX(i) as Virtual Appliance or Agent in Windows.

The issue is caused by the corruption in the registry key that contains information on VMware vCenter Integration

After AMS service restart you get the error "The specified entry does not exist: 'ID'."


I connect to our VMWare vCenter using the Acronis V2V Easy Converter and I am not able to see my VMs. What might be causing this, and how do I fix it?


Please note that it is highly recommended not to connect using vCenter, but to connect to ESXi hosts directly instead. This ensures stable communication and significantly decreases the conversion time as well.

You attempt to run a backup from virtual guest and get this error. Change location of virtual guest or change block size of used datastore, so that the datastore blocksize and blocksize of virtual guest matches.

This article provides instruction for troubleshooting virtual machine backup failures in Acronis Cyber Backup virtualization solutions.


Follow these steps to troubleshoot virtual machine backup failures:

If you need to change the account used by Acronis to log in to vCenter or ESX(i) host in version 5 and 6:

Backup and recovery of vCenter Server Virtual Appliance (vCSA) VMs is fully supported in agent-less mode by Acronis Agent for VMware of Acronis Backup 12 (starting with Update 3), Acronis Cyber Backup 12.5, Acronis Cyber Protect 15 and Acronis Cyber Protect Cloud / Acronis Cyber Backup Cloud. This statement applies to VCSA versions which correspond the versions of vSphere supported by each mentioned product.

Step-by-step description of what happens when you choose to back up a virtual machine using the Agent for VMware (Virtual Appliance) or Agent for VMware (Windows)