A vault is a location for storing backup archives

To restore from an unmanaged vault, browse to the network share or local folder where the archive is. To restore from a centralized managed vault, click on Storage node, type in the IP Addres or computer name of the machine where Acronis Storage Node is

Description of tape pools and operations with them in Acronis Backup Advanced (Acronis Backup & Recovery Advanced)

This article explains the general concept of archives and backups as realized in Acronis Backup & Recovery, and how one can resume previous backups into the same archive

While deleting vault select to keep backups stored in the vault.

This article applies to:

  • Acronis Backup (Acronis Backup & Recovery)

Troubelshoot tape usage issues

This article applies to:

  • Acronis Backup Advanced


Acronis Backup Advanced provides advanced capabilities in setting up tape storage and using it for backup and replication. Incorrect settings and usage may lead to unexpected results and problems. This article describes the Tape Management functionality, settings, contains correct and incorrect usage examples and provides troubleshooting steps for issue resolution.

Instructions on finding backups in an offline managed vault

If you need to move vault from one place to another, please proceed as described below at the Solution section:

Acronis Backup Advaced 11.7/11.5, Acronis Backup & Recovery 11 Advanced

Acronis Backup Advanced 11.7, Acronis Backup Advanced 11.5 (Acronis Backup & Recovery 11.5) and Acronis Backup & Recovery 11 centralized unmanaged vault metadata and locks differ from those of Acronis Backup & Recovery 10


Find and set the former ID for the Storage Node instance in registry settings

Ignore the error. Cataloging will succeed after the first backup to this vault

Using Acronis Backup in a multihomed environment


You attempt to refresh content of vault in Cyber Protection console by pressing Refresh button. Operation fails with error message similar to (Vault ID and archive ID will be different):


You get the following error messages when attempting to use a backup location with deduplication as backup destination:

There is an error in the hash database


Database disk image is malformed


Deduplication database is corrupted, due to hardware issues with the storage or other reasons.


Rebuild the deduplication database by following the steps below:


  1. You created a managed location on Acronis Storage Node and saved a backup to it.
  2. You edited the managed location and renamed it.
  3. When you try to delete a backup from the renamed location, operation fails with:

Unknown location <old vault name>

How to upgrade tape vaults from Acronis Backup and Recovery 10 to Acronis Backup and Recovery 11


You have created a managed location with a network share as backend.

Credentials for this network share have changed, or you just want to switch to another user.


To change credentials for the managed location on the network share, delete the location and add it again with new credentials:


The used space of the backup location with Deduplication option enabled is seen incorrect via the product GUI:


Issue in the product. The backup location contains the tib files and the datastore files (unified_data.ds.0 or unified_data.ds.1 files). These datastore files contains the main backed up data and the sizes of these files are not counted.

Instructions on finding backups in an offline managed vault