Delete the Acronis Storage Node to which the tape is attached and then create it again to solve the issue

After deleting a centralized managed vault on tape, Acronis Backup & Recovery 10 will fail to recreate it

How to create centralized vaults in Acronis Backup Advanced (Acronis Backup & Recovery)

Rename the metadata file to its standard name or recreate the metadata files.

Remove Acronis Storage Node from Acronis Management Server and add it back to fix the issue

To solve the issue, exclude managed vault and deduplication database from the antivirus scan

How to set up user permissions on centralized vaults

How to upgrade tape vaults from Acronis Backup & Recovery 10 to Acronis Backup & Recovery 11

This article explains the general concept of archives and backups as realized in Acronis Backup & Recovery, and how one can resume previous backups into the same archive

Description of tape pools and operations with them in Acronis Backup Advanced (Acronis Backup & Recovery Advanced)

A vault is a location for storing backup archives

To restore from an unmanaged vault, browse to the network share or local folder where the archive is. To restore from a centralized managed vault, click on Storage node, type in the IP Addres or computer name of the machine where Acronis Storage Node is

While deleting vault select to keep backups stored in the vault.

This article applies to:

  • Acronis Backup (Acronis Backup & Recovery)

Troubelshoot tape usage issues

This article applies to:

  • Acronis Backup Advanced


Acronis Backup Advanced provides advanced capabilities in setting up tape storage and using it for backup and replication. Incorrect settings and usage may lead to unexpected results and problems. This article describes the Tape Management functionality, settings, contains correct and incorrect usage examples and provides troubleshooting steps for issue resolution.

Instructions on finding backups in an offline managed vault

If you need to move vault from one place to another, please proceed as described below at the Solution section:

Acronis Backup Advaced 11.7/11.5, Acronis Backup & Recovery 11 Advanced

Acronis Backup Advanced 11.7, Acronis Backup Advanced 11.5 (Acronis Backup & Recovery 11.5) and Acronis Backup & Recovery 11 centralized unmanaged vault metadata and locks differ from those of Acronis Backup & Recovery 10


Find and set the former ID for the Storage Node instance in registry settings

Instructions on finding backups in an offline managed vault

Ignore the error. Cataloging will succeed after the first backup to this vault

Using Acronis Backup in a multihomed environment


You attempt to refresh content of vault in Cyber Protection console by pressing Refresh button. Operation fails with error message similar to (Vault ID and archive ID will be different):


You get the following error messages when attempting to use a backup location with deduplication as backup destination:

There is an error in the hash database


Database disk image is malformed


Deduplication database is corrupted, due to hardware issues with the storage or other reasons.


Rebuild the deduplication database by following the steps below: