Validation Issue

You are backing up data to a network share, and Validation is enabled in the backup plan. A recovery point is created, however, during the validation operation the target network share became temporary unavailable.

The process hangs at 89% and you see an "Interaction required" message in the Status column. When you click the activity to see details, it says: "Network location is unavilable at the moment". When you click Retry, it gives you an error message: "Cannot resume a command because it is not paused".

This article provides information on troubleshooting possible problems with validation.

Because Acronis products work with the storage system of an operating system on a very low level, there is a small risk that different conflicts on this level can lead to an operating system crash during backup or other operations. Please follow the instructions below to troubleshoot these issues, depending on what operating system is being used..