user rights

Acronis Cyber Protect Cloud: How to prepare non-built-in administrator user to be used for application protection on Hyper-V VM

When creating an application-aware backup, you need to specify a guest OS user from Administrators group.

If the guest OS user that you specify is not built-in Administrator, then the following changes must be applied in the guest OS so that this user can be used for application protection in Acronis Backup.

Otherwise, you will see one of these errors:

The specified user does not have enough rights to create an application-aware backup. User Account Control is enabled in the guest system and this user is not a built-in administrator.

OR

Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with Windows error: (0x80070522) A required privilege is not held by the client

Symptoms

Backup fails with the following error:

Windows error: (0x80070522) A required privilege is not held by the client

Acronis Cyber Protect Cloud: Windows Services and Processes

Acronis Managed Machine Service is the main service. It can run under a dedicated account or under an account, you specify during installation. Either account is given privileges that are needed for the service to work. The privileges include a set of user rights, membership in security groups, and the Full Control permissions on respective registry keys in the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Acronis.

Acronis Cyber Protect Cloud: SQL Application-aware backup generates the warning: "'Failed to save the metadata for group '...'. Reason: 'Error 0x571102: Cannot back up SQL Server database 'master' of instance '..'

Symptoms

  • You have created a protection plan and enabled Application aware backup of SQL.
  • Backup ends with the warning: "The user account that is running Managed Machine Service does not have enough privileges to access instance '...'".

Cause

The user account that is running Acronis Managed Machine Service does not have enough privileges to access the SQL instance

Acronis Cyber Protect Cloud, Acronis Cyber Protect: required managed machine service user rights

Acronis Managed Machine Service user should be assigned these privileges: