This has been fixed
User
user
This has been fixed
Acronis License Server Management Console and Acronis Snap Deploy Management Console will ask for credentials when connecting to local machine on Windows Server 2008 and Windows 7
Time to wait for user response on operations that require user interaction
The backup task fails to run with incorrect credentials
This has been fixed
The fix is available in the latest released build of the product (Build 11345 or higher)
Configuring the product to let users deploy and redeploy their machines with one click on the boot menu
The user under which you are trying to log in does not have Administrator rights
The user should be Administrator with the "Log on locally", "Access this computer from the network" and "Log on as a batch job" privileges
Assign the SQL user administrator rights and reattempt the installation
What parameters should be checked if you change the account under which Acronis Backup & Recovery 10 services run
Acronis Backup & Recovery 10: Backup Fails with "Failed to create the substitute user logon session"
Add user to the "Bypass traverse checking" and "Act as part of the operating system" security policies
The user account, under which Acronis Managed Machine Service is running, has no Back up files and directories and Restore files and directories privileges
The user should be Administrator with the "Log on locally", "Access this computer from the network" and "Log on as a batch job" privileges
The issue has been fixed, please update to the latest build. As workaround delete the SQL Express base or a separate SQL Express instance.
How to set up user permissions on centralized vaults
Summary:
In order to run Acronis Files Connect (formerly ExtremeZ-IP) Service under the credentials of a domain user, you must first allow the domain user the ability to "Act as part of the operating system."
Description:
Follow the steps below to do this (Note: That it usually takes a restart of the server before the changes will take effect):
The user account needs to have specific database access privileges
The user under which you are trying to install is part of the "Deny log on as a service" user rights assignment policy
By default, MS SharePoint on Windows SBS does not have any MS SQL user with the sysadmin role.
You need to assign the sysadmin role for proper Acronis SharePoint operation.
Take the following steps to give any Windows user an MS SQL sysadmin role:
Symptoms
An attempt to connect to an Acronis Agent or Acronis Management Console fails with an error similar to the following one:
Failed to establish connection using the specified credentials
Cause
The user under which you are trying to connect does not have enough privileges.
Where to download user guides and other documentation on Acronis products in different languages
1. You use Interner Explorer 11 and log in to backup console via Sign in as current Windows user
2. After logging out, you attempt to log in to backup console via Enter user name and password. You receive an error:User name or password is incorrect
If you need to change the account used by Acronis to log in to vCenter or ESX(i) host in version 5 and 6:
When creating an application-aware backup, you need to specify a guest OS user from Administrators group.
If the guest OS user that you specify is not built-in Administrator, then the following changes must be applied in the guest OS so that this user can be used for application protection in Acronis Backup.
Otherwise, backup will fail with this error:
Credentials are incorrect
Introduction
This article explains how to disable the option to sign in as a current Windows user when connecting to Acronis Backup Management Console.
Solution
1. On the machine with Management Server, navigate to C:\Program Files\Acronis\AccountServer
2. Open the file account_server.json for editing (e.g. with Notepad),
3. Find the lines