upgrade policy

The following products can be upgraded to Acronis Backup 12:

You can receive upgrade licenses to Acronis Cyber Backup 12.5 if you have a perpetual license with a valid Acronis Advantage Standard/Premier support program or a valid subscription license of a product eligible for upgrade.

These products are eligible for upgrade.

If you are not sure whether you have a valid support program, check it as described in this article.