Upgrade issue

Symptoms

  1. You install Acronis Snap Deploy 5 over Acronis Snap Deploy 4;
  2. After the installation, you attempt to run Acronis License Server;
  3. The License Server crashes. It is not upgraded to the version of Acronis Snap Deploy 5.

Cause

This is a known issue.

Solution

Please uninstall the older version of Acronis License Server and install the one from the Acronis Snap Deploy 5 installation file.