How to rectify the situation if Acronis OS Selector's BOOTWIZ folder has been deleted
Uninstall
This article describes how to remove unused drivers that are not shown in Device Manager
Uninstallation of Acronis Backup Server includes manual removal of folders, files and registry keys associated with it
Removing Acronis True Image, its components and related files and folders from Linux
How to manually uninstall Acronis True Image 9.x and Echo series from Windows systems
The utility removes Acronis Backup & Recovery 10 and its components from Windows
How to remove Acronis Backup Archive Explorer
The utility removes Acronis True Image Echo from Windows. It does not remove Acronis Secure Zone or deactivate Acronis Startup Recovery Manager
Download a special Acronis utility, stop the service and uninstall the service
Removing Acronis Backup & Recovery, its components and related files and folders from Linux
Issue is fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). Acronis Secure Zone will be detected and displayed on the first connection to the Acronis Agent
The utility removes Acronis Backup & Recovery 11 and its components from Windows
(!) For Acronis Backup 11.5 (Acronis Backup & Recovery 11.5) see Acronis Backup & Recovery 11.5 Cleanup Utility.
This article describes how to manually remove all traces of Acronis Backup & Recovery 11 from Windows
The utility removes Acronis Disk Director 11 Home and its components from Windows
List of recommendations on how to avoid system reboot after installing, uninstalling, updating or upgrading Acronis Backup & Recovery components in Windows
You will need to delete keys and strings from Windows registry to remove Acronis SnapAPI drivers
You can uninstall Acronis Agent by starting the installation package and selecting Install Backup Client and then Remove or by running /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall. Should this way not work, you can uninstall Backup Client manually.
Follow these steps to completely delete Backup Client from your system:
1. Remove all modules from dkms:
# dkms status
snapapi26, 0.7.46, 2.6.9-1.667, i686: installed
# dkms remove -m snapapi26 -v 0.7.46 --all
Symptoms
After installing or upgrading to Acronis Cyber Files 7.2.x and newer, LibreOffice will also be installed. If you uninstall LibreOffice, the Acronis Access Tomcat service will become unreachable at the next startup and you will not be able to open the web interface.
Cause
Web Previewing of files is a new feature introduced in version 7.2 of Acronis Cyber Files which requires LibreOffice to render the previews. This means that LibreOffice will always be installed with recent versions of Acronis Cyber Files.
This article describes all possible methods to uninstall DeviceLock Service from the controlled computers.
Use the Cleanup Utility to remove the PXE Server
Delete the logs manually
Prerequisites:
- Target machines should be in one domain.
- Target machines should have the same operating system and architecture (32-bit/64-bit)
Do the following, if you need to delete a component from multiple machines in your environment.
Symptom
Installation of Acronis True Image on Mac fails with the error message "Acronis software for business is installed on your Mac".
Cause
Acronis True Image is incompatible with other Acronis software on Mac. Any other Acronis programs must be uninstalled before installing Acronis True Image.
Windows
Generally, you can uninstall Agents for Windows using Programs and Features of the Control panel.
Alternatively, you can uninstall agents using this script:
Cleanup Utility is a console application that removes all Acronis products and their components from Windows.
(!) Cleanup Utility should be used only in case the product fails to be uninstalled the usual way from Windows Control Panel or using the installation file.
Introduction
Almost always, the recommended and sufficient way to completely uninstall an Acronis Cyber Backup Cloud Agent for Linux is to follow Acronis Cyber Protect Cloud: manual uninstallation and execute (as root):
/usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall -a
This article describes troubleshooting techniques that can be used to resolve/workaround a number of issues with Acronis True Image software, caused by outdated, damaged or missing parts of the software settings and executable files.
The list of symptoms when it can help includes, but is not limited to:
- the error "Cannot create database" at program startup
- various errors telling that a certain device, path, folder, file, backup, volume, version were not found or could not be accessed
- unexpected prompts for items listed above while using the program within Windows
- backup task is shown as "queued" when no other task is running
- program silently does not launch, no errors are displayed (GUI is not showing up at program's startup)
The methods described on this page go from a quick database cache refresh, that does not require backup tasks reconfiguration afterwards, to applying a special cleanup tool used in cases when neither repair nor uninstallation works.
Instructions from this article apply only to issues within a Windows operating system. The article does not apply to any problem observed in the bootable media environment.
Language
Acronis Cyber Protect Home Office Beta is available in English and all the communication is performed in English language only. Other languages will become available in the release version of Acronis Cyber Protect Home Office, when the Beta campaign finishes.
Symptoms
- After agent uninstallation, a new record is created in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
- There is an application in the path C:/Windows/Temp called "cyber_cloud_uninstaller_wl_enterprise.exe".
- As a result, you may have issues with installation or update of other software (SQL, Exchange, etc) because of the pending reboot.
Cause
Utilities for removing Acronis True Image and its components on Windows and Mac