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Create a public folder in Microsoft Exchange Server to fix the issue

Acronis Development Team has decided to remove ability to back up to Acronis Secure Zone from bootable media of Acronis Backup & Recovery 10 starting from Build 11639, Acronis True Image Home 2010 starting from Build 7046, and Acronis True Image Home 2011.

However, due to requests from Customers, it was decided to restore this ability, and it will be available in next officially released builds of the above-mentioned products.

Make sure that you installed a fully functional version of Acronis Backup & Recovery 10 as opposed to the online backup only

The issue is caused by the corruption in Acronis License Server database

This option has been disabled for system disks or partitions on system disks

To resolve the issue, remove the "My Web Sites on MSN" folder from "My Computer" in Windows Vista or from "My Network Places" in Windows XP

The online server is temporarily down. Please reattempt the backup in ten minutes or later

Fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). As a workaround, revoke the license key and install the Acronis Agent in the guest OS

This article applies to:

  • Acronis True Image 2015
  • Acronis True Image 2014
  • True Image 2013 by Acronis
  • Acronis True Image Home 2012
  • Acronis True Image Home 2011
  • Acronis True Image Home 2010
  • Acronis True Image Home 2010 Online Backup (Standalone)

Supported Media

Acronis True Image 2015/2014

Acronis Cloud supports backup from the following sources:

The required component is not present on the target machine or the required component's service is not started

Find and set the former ID for the Storage Node instance in registry settings

You have a backup of a machine with large disks (usually 1 TB and larger). When you go to Web Restore Console to browse the files on the disk, you see the error:

Server is not available at the moment.

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