If an Acronis Online Backup is running when the regular backup starts, the former will automatically be canceled
This is an issue with MAPI 6.5.8153.0
How to resolve the situation when Acronis Recovery for Microsoft Exchange Management Console hangs or errors when connecting to an Acronis Agent remotely
Acronis True Image closes unexpectedly at startup if Wacom software is also installed.
Known compatibility issue.
Check if the issue is resolved after each step: