Acronis True Image Echo Build 8163 or lower has compatibility issues with Removable Storage Management of Windows Vista SP1 and Windows Server 2008. As a result, tape drives are not supported. Update to the latest build to fix the issue
Tape
Tape cartridges are not loaded into a tape autoloader automatically
Click the "Refresh" button twice to make the archive on tape show in the wizard
This is an incorrect message and can be ignored
Detailed description of how Acronis True Image Echo works with tape autoloaders and separate tape drives
Click "Refresh" to re-index the archive and have it detected correctly
Acronis Backup & Recovery 10 has been tested to work with Virtual Tape Libraries (VTL)
Summary of tape readability for Acronis True Image 9.1, Acronis True Image Echo and Acronis Backup & Recovery 10
Detailed instructions on how to troubleshoot issues with tape drives and Acronis True Image Echo
There is no Removable Storage Manager (RSM) in Windows Server 2008 R2 and Windows 7. Since Acronis Storage Node accesses tape drives through RSM, it does not support tape drives in Windows Server 2008 R2 or Windows 7
As a workaround, install Acronis Storage Node on a different operating system
Peculiarities and limitations of using Acronis True Image corporate products with tape drives
Detailed instructions on how to troubleshoot issues with tape drives and Windows editions of Acronis Backup & Recovery 10
Acronis Backup & Recovery 10 supports most of the popular storage media and devices
Acronis Backup & Recovery 10 supports tape libraries, autoloaders, SCSI and USB tape drives
The product cannot access the backup if the media is dismounted
Acronis True Image does not recognize tape drives when ARCserve is enabled
Delete the Acronis Storage Node to which the tape is attached and then create it again to solve the issue
After deleting a centralized managed vault on tape, Acronis Backup & Recovery 10 will fail to recreate it
Backup Exec from Symantec takes exclusive control over tape drive, and no other software, including Windows NT Backup, can access it
When Acronis Agent for Windows is installed, a folder Itzam is created on the following location:
- Windows XP/2003: C:\Documents and Settings\All Users\Application Data\Acronis\Temp\
- Windows Vista/7/2008: C:\ProgramData\Acronis\Temp\
The purpose of this folder is to store a temporary database which contains information about files/folders tree during file-level operations. This database is stored in .dat~ format and ensures quick and proper access to the respective data.
File restore from backup archives located on tapes has been implemented in Acronis Backup & Recovery 11.5
The issue has been fixed, please update to the latest build. This is an erroneous message. The archive itself is deleted
This is a known limitation
This has been fixed
Run the tool to fix the issue
Getting started on using tape device
Summary of tape readability for Acronis True Image 9.1, Acronis True Image Echo and Acronis Backup & Recovery 10 and Acronis Backup & Recovery 11
Acronis Backup & Recovery 11 supports USB tape drives in Build 17437
After erasing a tape or moving to a free pool in the product, an empty archive is kept there as a container for future backups