This has been fixed

As a workaround, reboot the machine with the share

This option has been disabled for system disks or partitions on system disks

This has been fixed

Collecting system calls output in Linux

This article applies to:

• Acronis Backup & Recovery 11
• Acronis Backup & Recovery 10

For Acronis Backup & Recovery 11.5 see Acronis Linux Products: collecting Strace output of Acronis services in Linux

List of hardware requirements, supported browsers and ports for Acronis Backup for VMware

Symptoms

1. You attempt to collect system information from a machine running Windows Server 2003 x64 or Windows XP x64;

   

2. The attempt fails with an error message similar to the following one:

   Failed to collect system information
   Event code: 0x00E10002

   

List of file systems supported by Acronis Backup & Recovery 11

You either have 1) Windows Server 2008 R2, or 2) Windows Small Business Server 2011, or 3) EFI system partition, or 4) EISA service partition

Restoring to dissimilar hardware is not available on Mac (neither for OS X, nor for the Bootcamp partition).

Acronis Universal Restore is a free tool available for Acronis customers, which allows you to make the old system bootable on new hardware. This may be useful, for example, after replacing a failed motherboard or when deciding to migrate the system from one computer to another.

Restore to dissimilar hardware procedure:

When contacting Acronis Support with a technical issue, it is recommended to have Acronis System Report at hand

Symptom

Windows event log is spammed with error events with ID 10010 and "The server {1EF75F33-893B-4E8F-9655-C3D602BA4897} did not register with DCOM within the required timeout." message, if Acronis True Image is installed.

When looking into the details of the error events, ti_managers_proxy.dll is found

Cause

Known issue, which was partially fixed in build 17750 of Acronis True Image 2019.