Make the Acronis Managed Machine Service run under the correct user account. Check that the network share is accessible
System
system
List of file systems supported by Acronis Disk Director 11 Home
This has been fixed
Some other non-Acronis process consumes the system resources
As a workaround, reboot the machine with the share
This is a known issue
This option has been disabled for system disks or partitions on system disks
Reboot the machine to fix the issue
This has been fixed
This is a known issue
Collecting system calls output in Linux
This article applies to:
- Acronis Backup & Recovery 11
- Acronis Backup & Recovery 10
For Acronis Backup & Recovery 11.5 see Acronis Linux Products: collecting Strace output of Acronis services in Linux
List of supported operating systems
List of hardware requirements, supported browsers and ports for Acronis Backup for VMware
Switch to Windows-like disk representation
Symptoms
- You attempt to collect system information from a machine running Windows Server 2003 x64 or Windows XP x64;
- The attempt fails with an error message similar to the following one:
Failed to collect system information
Event code: 0x00E10002
The issue is only with Acronis Bootable Media. As a workaround, convert the disk from Windows
List of file systems supported by Acronis Backup & Recovery 11
When contacting Acronis Support with a technical issue, it is recommended to have Acronis System Report at hand
You either have 1) Windows Server 2008 R2, or 2) Windows Small Business Server 2011, or 3) EFI system partition, or 4) EISA service partition
Click Help -> Collect system information
Restoring to dissimilar hardware is not available on Mac (neither for OS X, nor for the Bootcamp partition).
Acronis Universal Restore is a free tool available for Acronis customers, which allows you to make the old system bootable on new hardware. This may be useful, for example, after replacing a failed motherboard or when deciding to migrate the system from one computer to another.
Restore to dissimilar hardware procedure:
Restoring to dissimilar hardware is not available on Mac (neither for OS X, nor for the Bootcamp partition).
Acronis Universal Restore is a free tool available for Acronis customers, which allows you to make the old system bootable on new hardware. This may be useful, for example, after replacing a failed motherboard or when deciding to migrate the system from one computer to another.
Restore to dissimilar hardware procedure overview:
When contacting Acronis Support with a technical issue, it is recommended to have Acronis System Report at hand
Restoring to dissimilar hardware is not available on Mac (neither for OS X, nor for the Bootcamp partition).
Acronis Universal Restore is a free tool available for Acronis customers, which allows you to make the old system bootable on new hardware. This may be useful, for example, after replacing a failed motherboard or when deciding to migrate the system from one computer to another.
Restore to dissimilar hardware procedure overview:
Symptom
Windows event log is spammed with error events with ID 10010 and "The server {1EF75F33-893B-4E8F-9655-C3D602BA4897} did not register with DCOM within the required timeout." message, if Acronis True Image is installed.
When looking into the details of the error events, ti_managers_proxy.dll is found
Cause
Known issue, which was partially fixed in build 17750 of Acronis True Image 2019.
How to export and view event logs in Windows