Sysinfo

sysinfo
nfo
.nfo
msinfo

Provides information about the system in Acronis Linux

When contacting Acronis Customer Central with a technical issue, it is recommended to have Acronis System Report at hand

How to run and view Windows System Information

When contacting Acronis Customer Central with a technical issue, it is recommended to have Acronis System Report at hand

Windows System Information file lets an Acronis Customer Central Representative have a better insight into situation

How to create a Linux System Report

Acronis System Report is a script that collects diagnostic information about the Mac and installed Acronis products (if any).

If Acronis product is installed on your system, see appropriate article for instructions:

The Acronis Linux Report output can be useful to diagnose an issue when running Acronis software from bootable media

This article applies to:

  • Acronis True Image 11 Home
  • Acronis True Image Home 2009
  • Acronis Snap Deploy 3.0
  • Acronis True Image Echo

(!) For Acronis Disk Director 11 see Acronis Disk Director 11 Home: Collecting System Information.

(!) For Acronis True Image 2014 see Acronis True Image 2014: Generating System Report.

(!) For True Image 2013 by Acronis see True Image 2013 by Acronis: Generating System Report.

(!) For Acronis True Image Home 2012 see Acronis True Image Home 2012: Generating System Report.

(!) For Acronis True Image Home 2011 see Acronis True Image Home 2011: Generating System Report.

(!) For Acronis True Image Home 2010 see Acronis True Image Home 2010: Generating System Report.

(!) For Acronis Backup & Recovery 10 see Acronis Backup & Recovery 10: Generating System Report.

(!) For Acronis Backup & Recovery 11 see Acronis Backup & Recovery 11: Generating System Report.

(!) For Acronis Backup 11.5 see Acronis Backup 11.5: Generating System Report.

(!) For Acronis Backup 12.5 see Acronis Backup 12.5 and 12: how to collect system information

When contacting Acronis Customer Central with a technical issue, it is recommended to have Acronis System Information at hand

AcronisInfo is a utility that automatically gathers User Rights Assignment list, Windows Event Log, Msinfo32, Acronis registry keys, Acronis logs, Acronis Scheduler report, Acronis Disks Report and list of user’s Active Directory groups

When you contact Acronis Customer Central, the support professionals will usually need information about your system in order to resolve your problem and will ask you to collect a system report from your computer.

(!) Please make sure to collect system report after you have gathered all the other requested information (Process Monitor Log, PCAP log, etc). This way system report will contain logs related to the issue.

On a Windows computer

To generate a system report in Windows:

When contacting Acronis Customer Central with a technical issue, it is recommended to have Acronis System Report at hand

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