Survival Kit

Symptoms

  1. Acronis True Image 2021 is running on macOS 11 Big Sur
  2. When you attempt to create Acronis bootable media or Acronis Survival Kit, the operation fails with the following error:

    An error occurred while creating media.

Cause

Issue in the product.

Solution

Close the window with the error and run the operation again. On the second attempt, Acronis bootable media or Acronis Survival Kit should be created without errors.

This article describes how to boot from Acronis bootable media or Survival Kit.

Introduction

If your Mac includes the Apple T2 chip, then you need to modify Secure Boot settings in order to boot from Acronis Bootable Rescue Media and/or Acronis Survival Kit.

Solution

Secure Boot settings are available in Startup Security Utility:

Symptoms

  1. You attempt to create Acronis Bootable Media on a Mac with Apple silicon processor
  2. Bootable media creation fails with:

    An error occurred while creating media. Cannot format the destination disk

This article applies only to Macs with Apple silicon processors. If you encountered this error on different hardware, the issue is not covered in this article and requires investigation

Cause

Issue in the product.

Symptoms

Acronis Survival Kit creation or update fails with:

An error occurred while creating media "Unable to copy the file"

Cause

Partition size for Acronis Survival Kit is 2 GB. Depending on the hardware configuration, the size of video drivers may be large and it is not possible to fit them into the 2 GB partition that hosts Survival Kit.

Solution

Please use the special tool that will increase Survival Kit partition size:

Introduction

Acronis Survival Kit is a simple all-in-one recovery tool for external drive backups based on Acronis Bootable Rescue Media.