Support

This article applies to:

Symptoms

  1. Using Acronis Recovery for Microsoft Exchange, you are performing a mailbox backup or recovery;
  2. The operation fails with one of the following error messages:

    Method ATTACH_BY_(2) is not supported
    Method ATTACH_BY_(3) is not supported
    Method ATTACH_BY_(4) is not supported

Acronis Snap Deploy 4 supports UEFI-based systems starting from Update 1

Microsoft Outlook, Windows Mail and Windows Live are supported

Details of dynamic and GPT disks support in Acronis Snap Deploy 4

Windows Server 2008 Foundation is not supported by the last version

True Image 2013 supports Microsoft Outlook 2013

When contacting Acronis Customer Central with a technical issue, it is recommended to have Acronis System Report at hand

Table of Windows Editions and dynamic disk types they support

The component supports recovery of Windows XP, Windows Vista and Windows 7

Acronis True Image Home 2012 supports GPT disks and UEFI

List of operating systems supported by Acronis Disk Director 11 Home

Acronis Recovery for SQL Server is not a cluster-aware application, and does not include support for cluster-related settings or events

If your hard drive does not support S.M.A.R.T., you may still try enabling it

Acronis True Image and Acronis Backup & Recovery cannot access FTP servers that do not confirm transfer completion after the LIST command or do not support MLST and MLSD commands

Correct functioning of Acronis products in Windows Embedded is not guaranteed

List of operating systems True Image Lite 2013 supports

Table of operating systems supported by older Acronis products

You can make Acronis True Image execute manually created batch files before and after the backup or restore

Internal disks, external disks, and NAS are supported

Acronis Backup & Recovery supports Windows Small Business Server 2011

List of virtual machine applications supported by the latest versions of Acronis products

This article applies to:

  • Acronis Backup (Acronis Backup & Recovery) 11.5

List of supported environments. Free ESXi is not supported

Acronis Disk Director only supports disks with 512 bytes logical sector size

The list of operating systems Acronis Recovery for MS SQL Server supports

List of file systems Acronis True Image 2014 supports

List of operating systems Acronis True Image 2014 supports

The component supports recovery of Windows XP, Windows Vista, Windows 7, Windows 8 and Windows Home Server 2011

List of operating systems True Image 2013 supports

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