support cms process

How to upload files to Acronis FTP Server

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Support for Acronis Drive Monitor is community-based and is provided through Acronis Knowledge Base and forum

What is Acronis support program and how to purchase it

Phone support for technical issues is available in Acronis Advantage (business products) and Pay-Per-Incident (home products) support programs.

Where to send your support request to receive technical support in a language other than English

Acronis is committed to provide world-class customer service and support. English speaking technical support can be contacted by email and telephone seven days a week, 24 hours a day.

The Service Provider is responsible for Tier 1 support directly to its Resellers, Subresellers and/or End Users. Service Provider will be instructed to separately indicate two (2) points of contact for all issues related to these Support Guidelines.

Summary: list of available support options for Acronis products

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