Spam

Adding Acronis Mail Domain (@Acronis.*) to White List or Trusted Sender List

This article describes how to add the acronis mail domain to your exeption list in your mail program. To solve the issue, please add @acronis.* to the trusted list of senders.

Acronis True Image: Windows event log is spammed with Event ID 10010 "The server {1EF75F33-893B-4E8F-9655-C3D602BA4897} did not register with DCOM within the required timeout.", referencing ti_managers_proxy.dll

Symptom

Windows event log is spammed with error events with ID 10010 and "The server {1EF75F33-893B-4E8F-9655-C3D602BA4897} did not register with DCOM within the required timeout." message, if Acronis True Image is installed.

When looking into the details of the error events, ti_managers_proxy.dll is found

Cause

Known issue, which was partially fixed in build 17750 of Acronis True Image 2019.

Acronis Products: How to get trial version

Description

You can try all Acronis products in trial/demo mode before making a purchase. You can access the trial version on Acronis website: press Try now button on the page with the Acronis product that you want to try.

The following Acronis products do not require a trial serial number, you can simply choose trial mode after installation:

Acronis Cyber Protect Cloud: Multiple e-mails "Malicious URL blocked" about unknown machines

Symptoms

Partners receive multiple e-mail notifications "Malicious URL blocked" about machines that are not managed by that Partner.

Cause

Issue in the product: PLTFRM-35589

Solution

The issue has been fixed in Acronis Cyber Protect Cloud 22.01.