If there is an issue with correct installation of Acronis software, then it can be useful to send an installation log along with the request for support

Each time you start the Acronis Management Console, Acronis Backup checks if a new version of the software is available. If it is, the software provides a link for downloading a setup program of the new version.

If the check is not performed or you want to disable the update check, then please follow these steps:

This article gives description of how backup archives are compatible with different versions of Acronis backup software

To back up the system encrypted with BitLocker you will need to create an image from Windows


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