Acronis OS Selector is not compatible with Norton GoBack

How Acronis True Image Server for Linux works with software RAIDs (md-devices)

There are limitations on Acronis Migrate Easy compatibility with Norton GoBack

Acronis True Image suddenly disappears from the screen after hitting Next on the Partitions Selection screen

Acronis True Image 11 Home crashes on the Backup Archive Location selection screen due to the conflict with Widcomm drivers

When installed on the same machine with PC Angel, Acronis products either crash or cannot access hard disk drives

Compatibility issue of Acronis backup software with Norton GoBack

Disk/partition or a file container encrypted with TrueCrypt can only be backed up on file-level

Acronis True Image either cannot mount an image, when there is Utimaco SafeGuard Easy installed, or Acronis True Image hangs after mounting/unmounting an image. Restoring the backup may also decrypt the data

Acronis True Image inadvertently reboots the machine when run if there is File Securer installed

Acronis True Image hangs when there is Kidswatch Time Control installed on the machine

Compatibility issue of Acronis True Image with NTBackup

Scheduled tasks do not run when SysMetrix is enabled

Desktop Authority Remote Management Console hangs when there is Acronis Backup Software installed on the machine

Acronis True Image does not recognize hard drives when there is HP Backup & Recovery installed

This article applies to:

  • Acronis Backup Software
  • (!) Modern HP machines have preinstalled Cyberlink Recovery Manager instead of HP Backup & Recovery.

    All current Acronis products have no compatibility issues with Cyberlink Recovery Manager.

Acronis True Image does not recognize tape drives when ARCserve is enabled

How to proceed if an Acronis product freezes the system during the operation or installation

If Acronis product reports that it has not found any hard disks in Windows, the issue is probably in third party software blocking access to hard disks

Windows System Information file lets an Acronis Support Representative have a better insight into situation

Each time you start the Acronis Management Console, Acronis Backup checks if a new version of the software is available. If it is, the software provides a link for downloading a setup program of the new version.

If the check is not performed or you want to disable the update check, then please follow these steps:

Acronis Backup software may conflict with disk-level encryption software

After running of uninstallation of Acronis Product the entry in software list remains. To fix this, run Cleanup utility or MS Fix-It utility.

To back up the system encrypted with BitLocker you will need to create an image from Windows

Third Party Software Notices and/or Additional Terms and Conditions

ANTLR (ANother Tool for Language Recognition) is licensed under the BSD License (link to BSD License). The source code version of these portions is available at

Third-party software notices and/or additional terms and conditions

This page and/or pages linked from this page contain Third Party Software Notices and/or Additional Terms and Conditions as described for each product.

Acronis Disk Director

Third Party Software Used in Acronis Disk Director Suite/Server 10.0

This article gives description of how backup archives are compatible with different versions of Acronis backup software

Third Party Software Notices and/or Additional Terms and Conditions



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If there is an issue with correct installation of Acronis software, then it can be useful to send an installation log along with the request for support