snumbd

Acronis Cyber Protect Cloud: Manual removal and cleanup of Agent for Linux

Introduction

Almost always, the recommended and sufficient way to completely uninstall an Acronis Cyber Backup Cloud Agent for Linux is to follow Acronis Cyber Protect Cloud: manual uninstallation and execute (as root):

/usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall -a

Acronis Cyber Protect Cloud: installation or backup fails with C21.11 or C21.12 agent on CloudLinux7.9 or CloudLinux8.5 (8.x) due to REMAKE_INITRD in the dkms.conf file

Symptoms

Installing or updating C21.11 or C21.12 agent on CloudLinux7.9 or CloudLinux8.5 (8.x) fails to (re)build snapapi26 and snumbd26 kernel modules. This happens after the latest updates to CloudLinux 7.9 and 8.5 (8.x in general). trueimage-setup.log contains an error from DKMS about the use of deprecated feature: REMAKE_INITRD in the dkms.conf files of the agent's kernel modules.