Snapshot/VSS issue

Instructions on how to troubleshoot and resolve vSphere snapshot issues in Acronis Backup products

This article applies to:

  • Agentless backup using Agent for VMware or Virtual Appliance 


This article provides instructions for troubleshooting vSphere snapshot issues in Acronis Backup products.


Follow these steps to troubleshoot vSphere snapshot issues:

This article describes how to resolve and troubleshoot the error "Error creating snapshot" encountered while backing up a physical or virtual machine. Generally following snapshot errors may occur:

While using the VSS backup option to back up complex applications, you may encounter issues with creating volume snapshot/shadow copy. This article provides instructions on how to troubleshoot and resolve such issues.

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