Snapshot/VSS issue

Instructions on how to troubleshoot and resolve vSphere snapshot issues in Acronis Backup products

This article applies to:

  • Agentless backup using Agent for VMware or Virtual Appliance 

Introduction

This article provides instructions for troubleshooting vSphere snapshot issues in Acronis Backup products.

Solution

Follow these steps to troubleshoot vSphere snapshot issues:

This article describes how to resolve and troubleshoot the error "Error creating snapshot" encountered while backing up a physical or virtual machine. Generally following snapshot errors may occur:

While using the VSS backup option to back up complex applications, you may encounter issues with creating volume snapshot/shadow copy. This article provides instructions on how to troubleshoot and resolve such issues.