By default, MS SharePoint on Windows SBS does not have any MS SQL user with the sysadmin role.

You need to assign the sysadmin role for proper Acronis SharePoint operation.

Take the following steps to give any Windows user an MS SQL sysadmin role:

Acronis SharePoint Explorer: Extraction to functioning site or in SharePoint content migration package format fails with "Failed to create package file" or with empty message.

Provide credentials of the user that has access to the network share on the Agent machine


While using the C2C Agent, you notice that one Backup took a lot of time to complete. When checking list of recovery points in Backup Console, you notice a slice is the same size as Full Backup taken originally or close to it.


The incremental С2С backup of SharePoint site finishes with one of these warnings:

Failed to process change event Item/Add.

Failed to process change event Item/Rename.


Issue in the product. Such warnings appear if an item was added/renamed and then moved to a new folder.


The issue has been fixed in Acronis Cyber Cloud 8.0.