SFTP

Acronis Backup for VMware: After Upgrade from Previous Version the Backup Fails with "There is no activated subscription for account 'user@domain.com'."

After Upgrade from Previous Version the Backup Fails with "Message: There is no activated subscription for account 'user@domain.com'.'".

Acronis Backup: The "When there is insufficient space while backing up" Option Does Not Support FTP/SFTP

This is a limitation with FTP/SFTP servers

Acronis True Image Does Not Support SFTP

Currently Acronis True Image products do not support SFTP

Acronis Cyber Backup: SFTP Log

To obtain SFTP log, please do the following on the machine where the problem occurs (for example, when creation of a centralized vault fails, enable SFTP log on Acronis Management Server machine).

In Windows:

  1. Run regedit from Start -> Run;
  2. Open the following registry key:

    HKEY_LOCAL_MACHINE\Software\Acronis\DebugLogs registry key. (If the DebugLogs key does not exist, please create it)

Acronis Cyber Protect: error "Network disconnected" when adding SFTP as backup location

Symptoms

You try to add SFTP server as a backup location.

The operation fails with :

Network disconnected

OR

Failed to get root directory

Cause

Connection issue with SFTP.