After Upgrade from Previous Version the Backup Fails with "Message: There is no activated subscription for account 'firstname.lastname@example.org'.'".
This is a limitation with FTP/SFTP servers
Currently Acronis True Image products do not support SFTP
To obtain SFTP log, please do the following on the machine where the problem occurs (for example, when creation of a centralized vault fails, enable SFTP log on Acronis Management Server machine).
HKEY_LOCAL_MACHINE\Software\Acronis\DebugLogs registry key. (If the DebugLogs key does not exist, please create it)
You try to add SFTP server as a backup location.
The operation fails with :
Failed to get root directory
Connection issue with SFTP.