service crash

Acronis Cyber Backup 12.5: Services fail to start with "The system cannot find the file specified"

Symptoms

1. An Acronis Service (Acronis Managed Machine Service, Acronis Management Server Service etc) is not running,
2. When you try to start it from Windows Task Manager or Services window, it fails with message The system cannot find the file specified.

Acronis Cyber Protect Cloud: Acronis Managed Machine service fails to start due to Scheduler service dependency on build 28156 and higher

Symptoms

  1. You cannot start a backup or register an agent because the machine is offline
  2. When you check Acronis services on the machine, Acronis Managed Machine service fails to start with dependency error:

    Error 1068: The dependency service or group failed to start

Acronis Cyber Protect Cloud: Acronis Managed Machine service fails to start due to crashes

Symptoms

  • You are facing issues like backups failure, agent registration not working, etc.
  • Event Viewer log on the affected machine shows that Acronis Managed Machine service has crashed.