Server

If the Hyper-V service is stopped, you will see the "Failed to Obtain an Instance of Service Class 'Msvm_Virtualsystemmanagementservice'" entries in Acronis logs. To fix this issue, you have to start the Hyper-V service manually on Hyper-V host

The most probable cause is that the specified address is incorrect or the machine is unavailable

Symptoms

An attempt to connect to an Acronis Agent or Acronis Management Console fails with an error similar to the following one:

Failed to establish connection using the specified credentials

Cause

The user under which you are trying to connect does not have enough privileges.

Backup to a NAS device through FTP may fail

How to upload files to Acronis FTP Server

All current Acronis products have full support of Solid State Drives (SSD)

Symptoms

You observe one of these symptoms:

1. The occupied space on the Account tab of Acronis True Image shows the amount of data stored in Acronis cloud, but when you open Family dashboard and want to download files from Acronis cloud, the Web Recovery page does not show any backups.

2. You are trying to recover the data from the Web Recovery page but when you click on your backup or click 'download' on the file, you get an error message stating "The server is not available at the moment. Please try again later".

Acronis Customer Central provides support for the current and immediate previous versions of Acronis products through Acronis Knowledge Base, Acronis Support Forum, E-MailLive Chat or Phone. Please see Customer Service & Support. Support for trial version is provided for the current version of the product only.

List of Acronis products that support Windows Small Business Server 2011

Acronis product launches the TimounterMonitor.exe, TrueImageMonitor.exe and schedhlp.exe processes for every user who logs on the machine where the product is installed

Back up Active Directory with Microsoft Ntbackup, then back up the server using Acronis True Image. Restore the server first with Acronis True Image, then restore Active Directory with Microsoft Ntbackup

To back up the system encrypted with BitLocker you will need to create an image from Windows

Description

The following Acronis products support macOS:

  • Acronis True Image 2016 and later
  • Acronis True Image for Mac (2015 version)
  • Acronis Backup 12.5
  • Acronis Backup Cloud
  • Acronis Mobility

(!) Other Acronis products do not support Apple Mac OS X. This means that:

Independent disks cannot be backed up with the virtual appliance when the virtual machine is turned on

Table of trial limitations of Acronis products

Unlock the partition using diskpart

Acronis Recovery for MS SQL Server is a comprehensive backup and recovery tool for databases and entire Microsoft SQL Server instances

This article describes the product that is out of support lifecycle. Current version of the product is Acronis Backup 12.5 and MS SQL Server backup is included in Server licenses.

 

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