serial number rejected

You want to activate Acronis True image and provide a serial number. The serial number is accepted, but you see this error message:

Activation required! Days remaining: 30

You try to resolve the issue by clicking Resolve issue or Enter serial number, but you see this message in the further steps:

The serial number is registered to another account.

You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
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