Introduction

Due to Office 365 integration between Acronis platform and Microsoft, customers may not be able to interpret how the changes in Office 365 are synced on Acronis side.

In this article we will explain how Acronis Microsoft 365 seats in per workload model are billed for Admin users (external users), Microsoft Teams users and SharePoint users.

OneDrive

Scenario 1

Customer never switched on OneDrive for the user but the user is shown to have OneDrive in Acronis, thus seat is counted.