1. You have a Hyper-V host with Virtual Desktop Infrastructure role;
2. You install Acronis Agent for Hyper-V;
3. When you try to create a new automatic collection, creation fails with
Could not retrieve the virtual desktop template details for <VM_Name>
SAN policy is set to Offline All during Agent for Hyper-V installation. This change is necessary to prevent Windows from breaking the bootability of the VMs recovered and/or converted from backups by Agent for Hyper-V.