Official Policy regarding Acronis Privacy Expert product line

To replace the damaged backup DVD please send the reshipment request to Cleverbridge

Acronis Security products are not sold anymore

Backup DVD is an additional option that offers physical shipment of the installation file on a DVD

How to check how much you have been charged for the purchase at the Acronis Online Store

Acronis Online Stores accept payments via wire transfers, credit cards and purchase orders

Please recheck your e-mail box to make sure there is no discrepancy

There are several reasons why an order cannot be processed at the moment

How to proceed if you accidentally have ordered a wrong product at the Acronis Online Store

One license per one machine with an Acronis Agent. One license for all virtual machines in agentless ESX/Hyper-V operation

How to purchase or upgrade Acronis Online Backup subscription

You can upgrade to Acronis Backup & Recovery 11 if you have Acronis Backup & Recovery 10, Acronis True Image Echo, or Acronis True Image 9.1

List of Acronis Backup & Recovery 11 Editions and a comparison table of components

Technical and licensing upgrade scenarios and things to pay attention to

An overview of the Acronis product licensing

Where to find the serial number of your copy of Acronis product

How to receive an upgrade license for an Acronis Enterprise Product provided that you have a respective support option

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