Acronis Storage Node can process 10 simultaneous requests and 50 simultaneous connections

Acronis True Image fails to create back up files that are on a network share

You can submit a comment under "My Support Requests" that will be recorded directly in your case

"My Support Requests" is an Acronis Customer Portal where you can browse and review all your cases

How to create userdumps when the application hangs

This article describes upgrade procedure from Acronis OEM versions.