How to collect Group Policies in a domain using Group Policy Management Console
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By analyzing schedreport.txt you can find out name and SID of the user who scheduled and ran the task, as well as the name and time and date of when the task was executed.
Sample of a successfully executed task
- You attempt to collect system information from a machine running Windows Server 2003 x64 or Windows XP x64;
- The attempt fails with an error message similar to the following one:
Failed to collect system information
Event code: 0x00E10002
A system information export lets Acronis Support Engineers have a better insight into the issue you may be experiencing.
In Windows, the information is collected using the AcronisInfo Utility, which is built in the product. For a complete list of the items collected, please see AcronisInfo Utility.
How to collect logs of SnapAPI drivers in Linux
Acronis Smart Error Reporting is a technology that allows Acronis customers to gain access to online solutions database and get relevant information about error messages shown by Acronis products.
How does Smart Error Reporting work?
Click Help -> Collect system information
The Acronis Linux Report output can be useful to diagnose an issue when running Acronis software from bootable media
This article applies to:
- Acronis True Image 11 Home
- Acronis True Image Home 2009
- Acronis Snap Deploy 3.0
- Acronis True Image Echo
(!) For Acronis Disk Director 11 see Acronis Disk Director 11 Home: Collecting System Information.
(!) For Acronis True Image 2014 see Acronis True Image 2014: Generating System Report.
(!) For True Image 2013 by Acronis see True Image 2013 by Acronis: Generating System Report.
(!) For Acronis True Image Home 2012 see Acronis True Image Home 2012: Generating System Report.
(!) For Acronis True Image Home 2011 see Acronis True Image Home 2011: Generating System Report.
(!) For Acronis True Image Home 2010 see Acronis True Image Home 2010: Generating System Report.
(!) For Acronis Backup & Recovery 10 see Acronis Backup & Recovery 10: Generating System Report.
(!) For Acronis Backup & Recovery 11 see Acronis Backup & Recovery 11: Generating System Report.
(!) For Acronis Backup 11.5 see Acronis Backup 11.5: Generating System Report.
(!) For Acronis Backup 12.5 see Acronis Backup 12.5 and 12: how to collect system information
Set the logging level on Acronis Management Server to collect all events
VirusTotal.com is an online service for checking files for viruses and malware by antivirus engines from over 70 vendors. Individuals and companies can upload files for the antivirus check using a web browser, third-party software or API.
When an application crashes on macOS, a system service named "CrashReporter" captures information to a file that can then be used to diagnose the problem.
This note details where the CrashReporter stores these files.
The CrashReporter saves the relevant system information in a file in one of two places depending on whether you are logged in as an administrator or not.
The two locations are:
Tenant filter does not work for 'Backup status' widget
The Acronis Report collects information about the structure of partitions of your hard disk drives and the file system structure
How to create a Linux System Report
- An alert has been cleared in Cyber Protection console of customer tenants,
- The same alert is still visible on partner level in reports and widgets
Design issue: there is no synchronization of alerts to upper tenants.
This issue has been fixed in Acronis Cyber Protect Cloud 22.04
Backup dates are missing in the Activities widget and/or in reports: Start time, Finish Time, Duration, Last Backup, Next Backup, etc.
Reports display "Invalid date" in Last backup, Next backup and other fields.
Issue in the product.
This issue has been fixed in Acronis Cyber Protect Cloud 21.07 HF1.
AcronisInfo is a utility that automatically gathers User Rights Assignment list, Windows Event Log, Msinfo32, Acronis registry keys, Acronis logs, Acronis Scheduler report, Acronis Disks Report and list of user’s Active Directory groups