Repair

Acronis Disk Director 11 Advanced Server: Repairing RAID 5 Column

When a member of a RAID 5 volume fails, the operating system directs the reading and writing all of new data to the remaining members of the volume. A single member failure will not result in data loss, but reduces overall performance of a RAID 5 volume. Repairing a RAID 5 volume restores its performance by reconstructing the data of the failed member on another disk.

Here is a screenshot of a failed RAID 5 volume in Acronis Disk Director 11 Advanced Server and in Windows Disk Management:

Acronis Cyber Appliance: appliance parts

All the components of the appliance are covered by warranty. However, not all the components have reason to fail in the field unless there has been mechanical damage which is not covered by warranty. There are three categories of components, as listed below.

1. Field replacement components covered by warranty:

Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings

This article describes troubleshooting techniques that can be used to resolve/workaround a number of issues with Acronis True Image software, caused by outdated, damaged or missing parts of the software settings and executable files.

The list of symptoms when it can help includes, but is not limited to:

the error "Cannot create database" at program startup
various errors telling that a certain device, path, folder, file, backup, volume, version were not found or could not be accessed
unexpected prompts for items listed above while using the program within Windows
backup task is shown as "queued" when no other task is running
program silently does not launch, no errors are displayed (GUI is not showing up at program's startup)

The methods described on this page go from a quick database cache refresh, that does not require backup tasks reconfiguration afterwards, to applying a special cleanup tool used in cases when neither repair nor uninstallation works.

Instructions from this article apply only to issues within a Windows operating system. The article does not apply to any problem observed in the bootable media environment.

Acronis Cyber Protect Home Office, Acronis True Image: modify, update and clean installations on Windows

This article explains how to update, repair the install of Acronis Cyber Protect Home Office and Acronis True Image 2018/2019/2020/2021 and do a clean installation to resolve a problem with the software if need be.