The most possible cause is that Acronis Group Server cannot connect to the machine with Acronis True Image Agent to retrieve the status
Remote
Acronis Backup Server lets you store and manage backup archives of networked computers
Acronis True Image 9.1 Workstation offers you point-in-time backup strategy. You can create and manage backups of remote machines from one location.
Acronis True Image 9.1 Enterprise Server offers point-in-time backup strategy. It lets you create and manage backups on remote machines from one single location. It works both with Windows and Linux operating systems.
If you have Acronis True Image Echo Management Console installed on a machine with Active Directory and running Windows Server 2008, installation of remote components is impossible
Remote validation of a backup in a deduplicating vault as part of recovery is not supported
This is an issue with SSL authentication
Acronis Agent allows you to perform disk-level and file-level backup in Windows; it can also convert disk-level backup to a virtual machine, and has an add-on for Hyper-V
How to save images to a network drive via smb or nfs
The issue is caused by the incorrect resolution of the host name on the local machine
How to install Acronis Recovery for Microsoft Exchange
How to install Acronis Agent for Windows remotely
How to install Acronis Recovery for MS SQL Server
One can put the bootable data of Acronis Rescue Media only on a RIS server or a WDS server running in Legacy mode
To work around the issue, install Acronis Agent on the Windows SBS machine locally
Update the product from the installation package or from the Acronis Management Console
Remote connection from Acronis Management Console to a machine booted from Acronis Backup & Recovery WinPE is not supported
Download the new build and update components locally or remotely
Download the new build and update the components locally or remotely
Prepare the machines for remote installation, and then install the components
Make sure your Firewall software is not blocking the access
Assign the SQL user administrator rights and reattempt the installation
Step-by-step description of what happens when you choose to install an Acronis Agent through Acronis Management Console to a remote machine
Prepare machines for remote installation of Acronis Snap Deploy 4 components
The most probable cause is that a previous attempt of remote installation was interrupted
Desktop Authority Remote Management Console hangs when there is Acronis Backup Software installed on the machine
How to solve the problem when a bootable version of Acronis product cannot log you into the network where the image archive is, and keeps asking for the user name and password again and again
Summary:
The MassTransit Log may display the following error: "Connection Closed because remote protocol was incompatible" This error results from an unsupported version of MassTransit calls another MassTransit, e.g. if MassTransit 2.x calls MassTransit 4.1
During a remote installation, you specify target machine name and IP adress and account. You receive this SER Code. Please specify the account user in full form "domain\user" or ".\user" for local user