RedHat

Download and install the latest build of Acronis Backup & Recovery 10 to solve the issue

Step-by-step instructions on how to convert a backup archive (.tib) to a Red Hat KVM virtual machine

You attempt to restore a backup with Red Hat Enterprise Linux 4.6 x64 into an Red Hat Enterprise Virtualization virtual machine. After restore succeeds, the vm does boot into an kernel panic.

Symptoms

Backups fail with error messages stating that the SnapAPI module is not loaded for the running kernel.

In dmesg/messages, you can find these errors from SnapAPI: "make_request_fn is NULL." 

Cause

Backup agents BEFORE C21.09 release had a version of the SnapAPI kernel module (versions up to 0.7.140) that could not compile successfully on kernels 4.18.0-315 or higher (in the 4.18. series).