recover

While Restoring LVM volume created with Acronis Backup & Recovery 10 in Sector-by-Sector mode ask for reboot before restore is finished

Symptoms

  1. You have a backup stored in Acronis Cloud.
  2. When you click the Reconfigure, Recovery buttons or try to perform any other operation with the backup, a notification message appears, saying "An error occurred either during connection or on the server. Check your Internet connection, or try to sign out, restart the program and sign in again"

Description

Symptom

  1. You have a Nonstop backup.
  2. You want to recover some file(s) from that backup.
  3. While browsing backup contents in Acronis True Image's window under Recovery tab, you notice that one or more files are missing.

Cause

Known issue with Nonstop backup browser in Acronis True Image's window. Use one of the methods described below to retrieve the needed file(s) from the Nonstop backup.

Solution

The issue will be fixed in one of the future versions of the software.

Symptoms

  1. You created a backup of a VMware VM using Acronis Cyber Protect 12.5 Virtual appliance.
  2. You recover the backed up VM to the same host with Acronis Cyber Protect 15.
  3. When you boot the VM, it is not possible to change the boot order. The message is:
    All items on this menu cannot be modified in user mode. If any items require change, please consult your systems Supervisor.

Introduction

This article instructs how to use Acronis Cyber Protect Home Office (formerly Acronis True Image) to recover Windows from a boot failure.

Use the present article only if the system is damaged to a state when you can't get to the Desktop screen and launch Acronis Cyber Protect Home Office normally. If you are able to access the program within running Windows, please follow instructions from that article instead.